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Ks State Bank

Ks State Bank

www.ksstate.bank
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What is your customer experience with Ks State Bank?

Ks State Bank Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Consumers rate Ks State Bank modestly with mixed sentiment: customers value the website and diversity of products and note low price levels, but reviews highlight problems with customer service and disputed charges.

Positive Feedback

Reviewers praise the bank's website usability and the variety of services offered, noting affordable price levels and competitive product options.

Negative Feedback / Risk Areas

  • Repeated Ks State Bank customer complaints about poor customer service and unreturned calls.
  • Reports of billing and refund disputes, including trouble getting a credit card refund for an appraisal charge.
  • Concerns about loan handling and communication from bankers during mortgage processes.

Key Takeaways for Future Customers

  • Read Ks State Bank reviews and confirm refund policies before providing credit card details.
  • Document all communications and expect potential delays in customer service responses.
  • Verify loan approvals in writing and monitor billing closely for unexpected charges.
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Anonymous

Not refund credit card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Brandon Green, KS State bank told me I was approved for mortgage, so I gave him Credit Card to order appraisal then he kept adding other items for approval Loan, then I had to decline. I cannot contact him by phone or e-mail, so do not even trust this banker with your credit card.

Sad, I have not give up, seeking legal counsel. Seemed everything going fine, til and underwriter had to have some more information, and Mr Green sent me a statement that I could not sign, as it was a lie. So, now I want my Credit Card refunded for a $450.00 apprasial that do not want. This is not 100 words, but suppose you have a reason, do not know how to figure out such thinking or reasonings.

This block is full, so I gonna try again. Bye

View full review
Loss:
$450
Pros:
  • Positiveness of mr brandon green
Reason of review:
Order processing issue

Preferred solution: Full refund

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