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Kryptek

Kryptek Reviews

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Kryptek Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

3.4 star rating based on 3 customer reviews; consumers are mostly neutral and 50% would likely recommend Kryptek.

Key Takeaways for Future Customers

  • Product-focused brand with reviews referencing Kryptek reviews and good gear.
  • Expect low price level and varied product selection.
  • Prepare for automated replies before reaching a person when contacting customer service.

Negative Feedback / Risk Areas

  • Frequent customer complaints about no customer service and AI-only responses.
  • Reports of missing items, charged for goods not received, and poor phone support.
  • Return and refund follow-up can be slow or require extra effort.

Positive Feedback

Customers note good products, useful discounts, and some quick exchanges or successful returns.

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Media from reviews

Kryptek - Lack of communication with anyone!!
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Show reviews that mention
jacket coat return customer center console answer shipping asio thanks size
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Tim K Toh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Middlebrook, Virginia

Poor customer service

AI Highlights
  • - Shipped, but coat missing and no packing slip.
  • - Repeated AI chats before a real person replied; five days with no update.

I placed an order and it shipped. A few days later, I received the package, and the coat in the order was not in the package, nor was there a packing slip.

I had to communicate with AI probably four times before an actual person contacted me.

They told me they would look into it and get back to me; that was five days ago, and nothing. Long story short, they have my money, and I have no jacket.

Loss:
$250
Pros:
  • Good gear
Cons:
  • Customer service non existent

Preferred solution: Deliver product or service ordered

User's recommendation: Good gear but if something goes wrong you are screwed.

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Tim K Toh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Middlebrook, Virginia

Charged for something I didn't receive

Updated by user Dec 31, 2025

I have emailed with them twice and they keep making the excuse it's Christmas time, the busiest time of year and we will get back to you, and they haven't. Regardless I still don't have an expensive jacket that I have paid for.

Original review Dec 16, 2025

Didn't receive what I paid for, 2 days now and no help. They told me by AI that they would look into it and still have done nothing.

Loss:
$250
Pros:
  • Like their products
Cons:
  • No customer service
  • No phone number listed anywhere to call when there is an issue and when someone does respond they were rude and made excuses
  • Ai responds not a person

Preferred solution: Deliver product or service ordered

User's recommendation: Don't buy direct from Kryptek

View full review
Atziri Uew

Return

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AI Highlights
  • - They were very helpful and arranged a fast return and exchange.
  • - The reviewer is very satisfied.

They were very helpful got my item returned and exchanged very fast. Thank you. very, very very very, very very very very very very very very very very very very very very very, very, very very satisfied.

View full review
Verda Jgo

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My seat cover is in fitting the center console correctly

AI Highlights
  • - I need the correct front center console bottom.
  • - The item sent isn't the correct one.
  • - Cover has *** in the middle about 3 inch in diameter.
Contains 1 confidential file for company representatives
Updated by user Feb 13, 2025

like the seat covers . Just need help getting the correct front btm console cover.

can't get ahold of anyone. been trying for days... starting to get upset and pisd with this.

there's no phone number to call them direct. I have no clue if they know what my issue is or not!!!!!!!!

Original review Feb 12, 2025

just want the correct front center console btm. the one they sent isn't the correct one.

the cover they sent has *** in the middle about 3 inch in diameter. could some1 please call me to correct this and poss figure out this issue?

View full review
Anonymous
map-marker Waukesha, Wisconsin

I finally received a response. Thank you !

Had questions but could not a return email or phone call. Finally received email. Long time customer

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Aymar Gap

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

About your jacket

AI Highlights
  • - Bought a jacket last year.
  • - Planned to size up.
  • - Shipping costs apply.
  • - Request shipping be waived.
  • - Will wait a while for your answer.

I bought a jacket from you guys last year and was going to buy a jacket one size bigger but found out I have to buy for shipping was woulding if you could waive the shipping cost. Asio will pay to ship their coat.

Will wait a while for your answer. Thanks you

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Bart B Vuq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wanted to change size prior to shipping

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - I emailed before my order shipped, but it can't be changed.
  • - They don't list a phone number.
  • - I must get an RA #, ship back, and resend.

I emailed immediately before my order was shipped or even processed. (They don't list a phone number.) I received an email back saying, 'As per our shipping policy, once an order is placed, it cannot be changed.' Bummer. One wrong move and now I have to jump through hoops (get an RA #, ship back, resend...).

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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Okeechobee, Florida

Lack of communication with anyone!!

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AI Highlights
  • - The knife doesnt work.
  • - The salesman tried to fix it but failed and asked to send it back; weeks of contact attempts with numbers unavailable.
Kryptek - Lack of communication with anyone!!
Contains 1 confidential file for company representatives

The knife doesnt work and I cant get a hold of anyone I took it back to the salesman where I purchased the knife He tried to fix after several attempts to no avail He then told me to send it back and we have been trying to contact someone and it says the number is no longer in service then we found another number and it goes straight to voicemail we have been trying for weeks and now we get to write a review this makes No sense

User's recommendation: Avoid buying these knives

View full review
Brenda L Jtq

Checking on an order

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AI Highlights
  • - No one answers the phone at customer service.
  • - The rest lists colors and vegetables in a long, unclear description.

No one answers the phone at customer service. Here are my required 109 symbols- the green green beans and the yellow one is on top of the green one with the yellow green beans and yellow one with a yellow yellow green green yellow yellow one yellow yellow and green yellow green beans green tomatoes and green yellow one with the blue green yellow one.

Loss:
$400
Pros:
  • Good products
Cons:
  • No one answers the phones

Preferred solution: My product I ordered

User's recommendation: Answer the phone !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thank

View full review

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