Submit ›
or
1.6 Based on 50 reviews
Compare to others
Respond to your
customers
  • Customers like
    • I liked a debit card for online purchases 3
    • Card that i can load my paycheck on 2
    • That i could get an extra 5 cents off per gallon of gas 2
  • Customers don't like
    • Untrustworthy and incompetent 4
    • Kpf prepaid card period 3
    • Unprofessionalism 3
Advanced
search
loading...
More Less

I have had this card for atleast 3 years i loaded it again on the 25 of jan tried to use it on the 26th only to be told my card has been deactived but no worrires it will be back working in 24 hours of ccorse it wasnt so i called again and was told it would be active by the close of the day but no it wasnt so i called again and was told 72 hours its been 72 hours and still not working called again today was told 2 hours its been 4 still not... Read more

Was this review helpful? 0 0

After 5 months of exhausting efforts to get my 123 reward points redeemed from my 9300 points that I've earned over one and a half years, and being transferred to several different departments which would not help, hung up on, put on hold for hours and just plain said "We can't help you" I've come to the conclusion that this "Earn Free Groceries" and "Cash Coupons" are completely fraud! Kroger, US Bank and Smith's have made me feel so horribly... Read more

Was this review helpful? 0 0

Currently I am still trying to get a card and money. It is now the end of Jan. I put $300.00 on this in the beginning of November and yet I am still waiting. Here is Kroger and the US scam. Think about them doing this to a million customers at $300.00. The interest would be a lot in almost 3 months. So to you Kroger and to you US bank, ask me why I will never shop at your store or bank with you? I will report this to the AG'S in my state. Both... Read more

Was this review helpful? 1 0

Card is a piece of *** customer service is even more *** no help at all lost when it comes to info about the card NEVER purchasing again!!!!!!!!

Add comment

I lost my prepaid card three weeks ago and called to report it right away. They quickly charged my card $20.00 (instead of the $15.00 I agreed to) immediately in order to expedite my card replacement. My check has been direct deposited to this card for years and they have STOLEN quite a bit of my money. They did not expedite a replacement card...they have lied to me for weeks every time I call and tell me that it has been sent out..but every... Read more

Was this review helpful? 0 0

so i was able to buy 1 item on steam but if i tried anything else it wouldn't work so i tried to see how much funds where left and i couldn't access the count anymore and i know i still had money on there i. even called and was on hold for 10+ plus minutes so i ended the called. after that i tried steam again and it was once again rejected so i hope i can get the money i had on there back but if not well im already not going to be getting one of... Read more

Was this review helpful? 0 0

I had my numbers off my card stolen when i tried to file a fraud dispute. The csr DID NOT notify the fraud dept for my dispute. When i followed up with my dispute the csr in the fraud dept advised me, they were NEVER notified. I was given several differents stories on how it was going to be handled. I was ASSURED THAT I WOULD RECIEVE MY CREDIT BY TODAY NOPE NADA I DIDNT RECIEVE A DIME! I WAS ALWAYS TOLD IM SORRY I DO APOLOGIZE. I WILL NOT BUY... Read more

Was this review helpful? 0 0

After beings loyal Smith's customer for over 25 years and using the 123 Rewards to earn promised checks that they refused to give me even after proof of earning over 9000 points I am completely disgusted with Kroger and US Bank. I tried ever customer service phone number and NOBODY knew what to do about the points or checks. Transfered to another department for over 6 months. This hopeless program sickens me. They will not honor their programs. Read more

Was this review helpful? 0 0

Got 3 week trying to use my app for 123 Kroger reward card can get to log inn called and they said they having problems how long I have to wieght to use my app?

Add comment

Had an experience with Kroger Personal Finance?

Did not find what you were looking for?
 
×
You are reading about Kroger Personal Finance.
Filing a new complaint about
×