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New Reviewer

Recommendation of business

It was obvious that the kids at the party were having a lot of fun !! I would recommend hiring the company for a party.

User's recommendation: Very good!!!!

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ID
#2091569 Review #2091569 is a subjective opinion of poster.
Location
Winnipeg, Manitoba
Service
Krm Childrens Entertainment Company Party Entertainment
New Reviewer

DONT HIRE THEM

KRM Childrens Entertainment Company - DONT HIRE THEM
KRM Childrens Entertainment Company - DONT HIRE THEM
I would really like to warn the public about this company. Our program required them to turn up at 10 am at my child's daycare, and a second staff was supposed to arrive at 10:30. At the request of the daycare this staff was requested to have their police clearance emailed to us, which the company refused. They promised though that the staff will carry it on their person as they are not allowed to email it to anyone (See picture#2 in my google review). So I had it in writing that they will bring it with them on the morning of the event. Their staff rolled into the parking lot at 10:05am and was ready to perform 30 minutes late! And then he whispers into my ear and told me that this is supposed to be a 30 minute performance (it was a 45 minute performance , see picture #1 in my google review). I and the teachers kept asking him for a police cert. but he just breezed it aside and started performing. At 10:45 I asked him to produce the police clearance or he cant continue as per ministry policy. He stomped out, and asked me to call the Company to email it. Which they did, at 10:46, something that could have been done the friday prior to avoid all this headache. They had initially refused to email it , saying that he will carry it on his person, and he didnt carry it. And then he started performing without producing it first. As many of you are aware, policies regarding the safety of our children are very strict nad they are in place for a reason and he decided to flout them. Then when he said he will change into the second person's costume, thats when I learnt the second person is not coming! Because he/she couldnt find their police check. So this company hires people to perform for little children, whose police clearances they dont have! And then he spent 30 minutes in the washroom, on and off his phone, and at 11 am he left, telling me that he was waiting for me to tell him to come out! He blamed the day care for being disorganized. His company representative on the phone told me they emailed me and called me, and the daycare a number of times, to tell me that the second person wont be coming! But they have no proof of making those phone calls or sending those emails. They said they asked me for an email to the daycare - if they are asking me for the daycare's email address, how can they have sent the daycare an email in the first place? But no, they didnt even ask me for an email to the daycare for the purpose of sending them the police record. So all these good reviews about are flukes. AND PLEASE believe the bad reviews. They make up stories to put the blame on the customers, so that they can justify their non sense. They should be shut down as they dont have staff with proper police clearances. And the lady on the phone was blaming me for being rude. Of course I will be rude when my son's birthday was been ruined and I have been embarrassed in front of his teachers! Their visiting staff started blaming the teachers for being disorganized and not picking up their phone - and thats when I asked him to get out. How could he blame the daycare and say anything against the teachers who were nothing but supportive- just to cause hurt and insult to my son's teachers. And then he lied that he has been to this daycare before and they should have just had his police clearance. PLEASE DONT HIRE THEM based on the few good reviews. THere are so many other cheaper companies out there... with good reviews. We parents really care about our children's wellbeing and the schools they visit, so when we leave a bad review, its not out of revenge, but to warn other parents of scammers and *** like these. We do it so you dont suffer like we have, because we have nothing to gain, we are not getting our refund back or anything after this. But please pay heed, please stay away, no matter what reply they write and what stories they make up. I have proof as pictures, they dont!
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ID
#1760016 Review #1760016 is a subjective opinion of poster.
Pros
  • Non
Cons
  • Rude staff
  • Late arrival
  • Stinking of smoke and alcohol
Reason of review
Bad quality
Loss
$155
Preferred solution
Full refund
New Reviewer

Do not use them!

If I could give this a negative rating I would!!!! This is a total waste of money!! The owner is rude and should not be running this company. Her entertainers were 20 minutes late. When I called her she said that they are trying to accommodate me to our liking? Which is odd because if you are a service provider you treat your customers well as they are your number one asset. I paid $250 for nothing. Entertainers smelled of cigarettes, the costume stunk, the parachute smelled like it wasn't washed in weeks and there was no bubble show or face painting. Total scam! I would never recommend this company. From what I heard from the employees, is that others have also complained about the owner and the service. I am happy to go into more detail for anyone who is looking into this company for hire. I assure you that it is a waste!!
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ID
#1667528 Review #1667528 is a subjective opinion of poster.
Cons
  • Service
Reason of review
Poor customer service
Loss
$250
Preferred solution
Full refund

Wow just such a fabulous Birthday Kids Party!!!

This Entertainment Company KRM Is the most professional Company I ever hired for a kids Birthday party. They did such a wow & amazing performance at my son's birthday party. Jonathan had never had so much fun with the bubble party we booked. His friends from few days ago are still talking about the memories. I heard from his friends, their moms are booking with them for their kids parties coming up. Such on the spot from start to finish with the staff to get everything organized. Such customer service skills you would not get from any other company. Simply amazing I give them a perfect 10 on a skill. You would be silly not to book with them for your kids birthday's. Memories is where it's at . My Emily is going to have a tea party with her friends next birthday with them. I can't wait to see the happy smiles these performers put on the kids . Ada
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ID
#1360528 Review #1360528 is a subjective opinion of poster.
New Reviewer

KRM CHILDREN'S ENTERTAINMENT COMPANY..HAS THE BEST PARTY CHARACTERS

KRM Childrens Entertainment Company - KRM CHILDREN'S ENTERTAINMENT COMPANY..HAS THE BEST PARTY CHARACTERS
"The day before my son's 3rd birthday I decided to find Paw Patrol characters to come to his party. So I looked online and started dialing local entertainment places. Tammy picked up and said that it would be no problem and that Marshal, Chase, and Skye would be able to attend my son's party. That night we had a very bad storm closing roads everywhere and major power outages too. The day of the party I received a call from Karen (who called from a friend' s phone because her's wasn't working and her power was out too) to confirm with me that she was still able to get to the party as long as I was still having it. My son was sooooo excited about the party that I couldn't cancel even though we didn't have power either. The party was a blast!!! My sister said it was the best party she ever attended!!! I feel that it was thanks to Karen and your KRM Children's Entertainment company. Karen and the 3 other entertainers arrived and found a spot on the deck because it was cooler out there and began painting the kids' faces and putting on tattoos too. She was very patient with the young children who were indecisive about what to get. Every child was fully satisfied with their art work. While face painting was going on Marshal, Skye, and Chase arrived shortly after and met my son in the front yard. My son's face was priceless!!!! He gave All the characters a hug, they held his hand and walked together to the backyard to greet our guests. All 3 characters danced with the kids and posed for lots of pictures!!! She made animal balloon which got the older kids excited about her being there. Karen and all 3 characters helped us sing happy birthday and then we ate cake!!! I have used another company in the past but KRM CHILDREN'S ENTERTAINMENT COMPANY will be the one I will use from now on and tell my friends about too!!!! Thank you Tammy for sending Karen and all 3 characters..They made my son's 3rd birthday party so memorable!!!!!"
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ID
#1048143 Review #1048143 is a subjective opinion of poster.
Service
Krm Childrens Entertainment Company Party Entertainment
Pros
  • Great customer services and excellent entertainment
Reason of review
Good quality
New Reviewer

Resolved: DO NOT RUIN YOUR CHILD'S PARTY WITH KRM

OMG IF U ARE THINKING OF BOOKING WITH KRM CHILDREN S ENTERTAINMENT YOU MUST BE WARNED! I booked a party for my child's birthday a month in advance, thinking that KRM was a legitimate company based on their extensive advertising. PLEASE SAVE YOURSELF FROM THE NIGHTMARE EXPERIENCE I HAD AT MY PARTY. I spoke to Tammy the booking agent; who assured me that the service would be professional and 'top notch'. I paid a $75 for a non-refundable deposit, not including the entertainer fees, which were almost $100 on top of that. The entertainer showed over ONE HOUR LATE to my party and reeked of marijuana and cigarettes, while acting detached and aloof as opposed to engaging the kids or my birthday child. I spent several hundred dollars to perfect this party; including the timing of the performance in my party itinerary. By the time their performer arrived, most of the children and guests had already left, not to mention that the entertainer was acting quite strange and disengaged, barely noticing my boy. Truthfully, I was horrified. I have never seen such non-professionalism, and to be totally honest I was REALLY EMBARRASSED in front of my remaining guests. I had also been warned by another parent about very disturbing reviews regarding KRM on the internet, but unfortunately it was too late. as I have already lost my money. Now am just warning those who wish to book with KRM so it doesn't happen to anyone else. If you do decide to book with KRM, Please feel free to add to my review as i feel that PEOPLE OUT THERE DESERVE TO KNOW THE TRUTH BEFORE ACCIDENTALLY DESTROYING ONE OF THE MOST SIGNIFICANT AND SPECIAL YEARLY EVENTS OF OUR CHILDRENS' LIVES! se
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1 comment
#1200247

OMG IF U ARE THINKING OF BOOKING WITH KRM CHILDREN S ENTERTAINMENT YOU MUST BE WARNED! i booked a party for my child's birthday a month in advance, thinking that KRM was a legitimate company based on their extensive advertising.

PLEASE SAVE YOURSELF FROM THE NIGHTMARE EXPERIENCE I HAD AT MY PARTY. I spoke to Tammy the booking agent; who assured me that the service would be professional and 'top notch'. I paid a $75 for a non-refundable deposit, not including the entertainer fees, which were almost $100 on top of that. The entertainer showed over one hour late to my party and reeked of marijuana and cigarettes, while acting detached and aloof as opposed to engaging the kids or my birthday child.

I spent several hundred dollars to perfect this party; including the timing of the performance in my party itinerary. By the time their performer arrived, most if the children and guests had already left, not to mention that the entertainer was acting quite strange and disengaged, barely noticing my birthday boy. Truthfully, I was horrified. I have never seen such non-professionalism, and to be totally honest i was embarrassed in front of the guests that were still present.

I had also been warned by another parent about very disturbing reviews regarding KRM on the internet, but unfortunately it was too late as I have already lost my money.

Now am just warning those who wish to book with KRM so it doesn't happen to anyone else. If you do decide to book with KRM, Please feel free to add to my review as i feel that people out there deserve to know the truth before destroying one of the most significant events of the year for their child!

Resolved
ID
#901377 Review #901377 is a subjective opinion of poster.
Service
Krm Childrens Entertainment Company Party Entertainment
Reason of review
Poor customer service
Loss
$180

Horrible Mascot and Entertainer - Unprofessional - Embarassing - Ruined Party

We hired a mascot and entertainer (KRM mascot package) for our three year olds birthday party at a well establish childrens play and educational centre. The KRM manager, entertainer and mascot refused to communicate and cooperate with the childrens play centre. At the party the entertainer had a negative attitude, was inflexible, difficult to deal with, unreceptive to the children, and yelled in a frightening way as she performed. My son was not enjoying the activity she was doing, he was clearly upset and I had to ask her to stop 4 times before she listened to my request and changed the activity. Several children left the party. Several parents asked me whether the entertainer was high on some sort of substance. In addition the appearance of both the entertainer and mascot looked unclean unkept and the mascot was a horrible quality. The mascot did not look like the character at all. Were were embarassed in front of our friends and family and the children did not enjoy the activities provided by the KRM team. I would never recommend this company.
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ID
#498343 Review #498343 is a subjective opinion of poster.
Location
Burnaby, British Columbia
Loss
$340

Extremely Pleased

Hello, On behalf of my family I would like to thank KRM Children's Entertainment for hosting my son's birthday party. He had a Backyardigan theme for his 2nd birthday. We had a character mascot and host come to the house. The Mellisa (host) arrived on time and the Mascot was exactly identical to the the TV. show, I was so happy. The children loved the parachute game, bubbles, balloons and air brush tattoos. The kids were so happy and active the whole time. The Melissa (host) and Mascot was full of energy and excitement which easily engaged the children. I'm very pleased with my service and I would like to extend a huge thank you to Tammy and the ladies (Melissa and Danella) that put on a great show!! Valerie
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ID
#375767 Review #375767 is a subjective opinion of poster.
Location
Toronto, Ontario
New Reviewer

An AWFUL experience by KRM!!!

Mascot arrived for my daughter's birthday with no clothes!!! After providing them with clothes one of the entertainers - MELISSA was extremely short tempered with the children. Discreetly she was asked to stop the performance and made an unbelievable scene in front of parents and children. She called the host a "spoiled brat" and uttered the words *** b***** as she walked away. Words cannot explain how awful the whole experience was. It is absolutely disgusting to know that they would have such a person be working with children! I still haven't been compensated for my experience. Please book else where if you are wanting a pleasurable and memorable experience for your childs birthday party!!! KRM is beyond unprofessional!
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2 comments
#522748

That's funny I don't have a cousin that lives in Newfoundland! Just another example of the professionalism of this company!

#522663

I am embarrassed to say, that I attended this party on July 29, 2012 in Brampton, Ontario. This review is not at all accurate!

My cousin, had Dora come to her daughter's third year party, which was hosted in my Aunt's house. The Dora and her friend were amazing! They brought musical instruments and a parachute. My cousin Anna, kept on interrupting them throughout their performance.

This was very frustrating for my son and all the kids, because they were having a blast with Dora and her friend. I told Anna (Mom of the birthday girl) to stop ruining her daughter's party. She told me that the performers forgot the shorts and shirt, and her mother in-law had to supply them with her clothes. I told Anna, nobody knows that Dora is not wearing the correct outfit.

Anna went over to the performers and told them to stop because she had to do cake now. My son and some of the other kids were sad that they could not play games with Dora anymore. Then I heard the female performer saying very loudly, that she does not work for free. I went over to Anna and asked her what was going on.

Anna said that she was not going to pay one red cent to the performers because they did not bring the proper shorts and shirt for the Dora character. I told her this is very wrong of her because they were awesome and they should be paid! My husband told her that if she does not pay these women, he would. My cousin Anna unfortunately, is one of those people who tries unique ways of ripping off businesses, to get services for free, which I think is disgusting!

As for this company KRM, I have seen them at other parties and I feel they have very talented and friendly performers.

I am using them, for my own son's party! I am not inviting my cousin Anna, because of what she did

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ID
#336021 Review #336021 is a subjective opinion of poster.
Location
Toronto, Ontario

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