Nyla B Vdl

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Verified Reviewer

Issues with one of you employees

The employees are refusing to service us . Due to my boyfriend and I being upset that at prior visit to the store when their employees messed up our order . He claimed he felt threatened when all we did was ask for our order to be corrected and an explanation of as to why we were being charged for sauce that is supposed to be free . We let go of that situation and came in a few weeks later just trying to order our food and he shut the store down and the online door dash service was closed temporarily. Waiting for his manger I was now late to my scheduled shift.
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Pros:
  • Food is good
Cons:
  • Customer service satisfaction

Preferred solution: Apology

User's recommendation: I will never refer customers here again

Anonymous
map-marker Washington, District Of Columbia

Just tasted it. It is terrible with a odd smell

Saw a YouTube review. It look good on tv. I went to the place on rte 50 in Chantilly, Va just before you get to South Riding. Ordered a twelve piece with two sides and one piece of fish. A little over 50 bucks and 30 minutes later I had my food and headed home. What I tasted was not good. Chicken had something of a bleach smell yuck. Opened the box with the fish, what I found was something that looked as though someone had taken a can of tuna, emptied it on wax paper, place another piece on top, then rolled it out super thin. Then took a fish shaped cookie cutter and popped it onto another piece of wax paper, then covering it in Something like a shake n bake coating , heating that and telling me its fish. Nope Im good. Never ever again
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User's recommendation: Do not eat the chicken. Not good at all

Diane R Fmr

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Verified Reviewer
| map-marker Eutaw, Alabama

They put them in these gas stations and then keep jacking up the prices for the chicken

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The meals come with a biscuit and now they want to charge meal price without a biscuit when you can buy individual pieces and it's cheaper you get 1 sauce and they want to charge you for it they are too high and think we're stupid and can't count just trying to pull the wool over our eyes.
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Loss:
$40
Cons:
  • Price is too high

Preferred solution: Let the company propose a solution

User's recommendation: Check your food and watch out for the prices they are charging you

Theodore C Irz

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Verified Reviewer

Complaint

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Once again Krispy Krunchy chicken closed early. Today is Sunday, October 10, 2021 today I arrived at 3:45 PM There were five pieces of chicken in the warmer and they werent cooking anymore I normally spend $20-$30 every time I go No apology terrible customer service this happens more often than it should Seems like no one wants to work anymore Please address this issue to the Krispy Krunchy Chicken Located in Wickenburg, AZ 85390 Thank you Theodore Christos
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Preferred solution: ?

User's recommendation: Don’t count on them always being open I like to close early

Anonymous
map-marker New Carlisle, Indiana

Concerned about one of your franchise

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The store inside of Hanks truck stop is not being ran right they have no one in there that is properly trained they don't know what they are doing don't clean their fryers haven't done a boil out they are using different chicken and selling it has yours you can taste the difference this has been going on for awhile they have no interest in doing what is right I don't see how they have been getting away with it so wrong
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User's recommendation: I wouldn't eat there right now until they start doing the fryers

Nicholes Znb
map-marker Chicago, Illinois

Krispy Krunchy Chicken Customer Care Review

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Worst customer service. THEY KEY ALWAYS SMELLS DRUNK.5800 W IRVING PARK.
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Reason of review:
Poor customer service
Anonymous
map-marker Opelika, Alabama

Chicken Review

Krispy Krunchy chicken that's being sold at Big Cat in Hurtsboro Alabama is the worst they don't put any seasoning on the chicken they refry old dry cold chicken and I refuse to buy anymore it's really nasty
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Reason of review:
Bad quality
Anonymous
map-marker Chicago, Illinois

IN MY OPINION THE CRISPY KRUNCHY CHICKEN AT 1840 W Peterson Ave CHICAGO IS THE WORST PLACE EVER

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IN MY OPINION THE CRISPY KRUNCHY CHICKEN AT 1840 W Peterson Ave CHICAGO IS THE WORST PLACE EVER...they took 2 hours to get my food just a few blocks awayTO ME.. I called at just over 1 hour and they said it will be here in 10 mts 2 hrs later in total it arrives and the food is somewhat warm which means it could notbhave been made nearly 2 hrs ago...The quality of the food was horrible..the cajun chicken strips had no taste, the biscuits were dry and hard and the fries limp and bland ill never eat here again
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Loss:
$26
1 comment
Guest

Also the the catfish strips had no taste, i couldnt tell it was even fish

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