KREWE
KREWE Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
KREWE has 3.2 star rating based on 9 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Buyer Beware", "Do not purchase", "It depends on how this serious issue turn out !", "Buy glasses elsewhere", "Shop in a store so you can make sure the frames are not defective Before purchasing!".
Most users ask KREWE for the refund as a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
KREWE has 3.2 star rating based on 9 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Buyer Beware", "Do not purchase", "It depends on how this serious issue turn out !", "Buy glasses elsewhere", "Shop in a store so you can make sure the frames are not defective Before purchasing!".
Most users ask KREWE for the refund as a solution to their issues.
Review authors value the most Discounts and Special Offers and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top KREWE Reviews
"Lens replacement"
They made sure that they found the answer to my question and someone else followed up as well! Very attentive
Chicago, Illinois
Lens replacement
They made sure that they found the answer to my question and someone else followed up as well!
Very attentive
Pompano Beach, Florida
Beoken glasses delivered
I bought two pairs during sale and one of them came with a leg that is deformed in shape and unwearable. I tried contacting Krewe and no response.
I need to return these glasses.
I have had to contact my credit card company to dispute the charge since no response from the company. Very sad./
User's recommendation: Buyer Beware
I have bought several pairs of glasses from Keene. One pair broke and I qualified for a new pair. I was given incorrect information at the Atlanta store. My issue is still not resolved.
Little to no customer service. The Atlanta store is horrible.
No one knows what they are doing.I was given incorrect information by the Atlanta store. I need my glasses. I had the hurst in tortoise shell which isnt made anymore.I toldthem the petal or lagoon would be fine. The leg of the glasses came off.
The salesperson was trying to get me another pair. No communication at all!
- No customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Buy glasses elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
Unauthorised charge an doesn’t work
I didnt not Nikkis anything about the charges put on my card. The ad said charges 1 dollar for 7 days free trial.
An I have been charged 34.82 plus 1.00 an it just tried to charge me again. I want my account refunded for everything except the dollar cause I did not know I was going to be charged this.
If not refunded Ill call the BBB.my card number 4031 63** **94 0560 an I want my account closed. The website doesnt even work an is a waste of 1.00 much less the 34 I have already been charged
Preferred solution: Full refund
User's recommendation: Do not purchase
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Stamford, Connecticut
I want an exchange I receive sun glasses that were damaged!!!
I participated in your 70% off promotion
On the sun glasses Ive want for several
years Now !.
I have over 10 pair of your glasses
And want and exchange for the damage
Pair I received!
User's recommendation: It depends on how this serious issue turn out !
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need to return, sunglasses the Boston game with no receipt and no instructions as to how to return
Need to return the sunglasses the package came with no instructions how to return and no receipt
It is very difficult they do not answer the phone
It is very frustrating. I have been trying for almost 3 days.
Preferred solution: Full refund
Brooklyn, New York
Help with ourchase
Still havent heard from you. Please either stop sending me emails or actually reply to them with a meaningful directed message.
I tried calling and reaching you.
I bought a pair of your lovely sunglasses recently.
They have a metal
Nosepiece!
I need a silicone nosepiece. Do you have any??
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Beeton, Ontario
To return a pair of sunglasses
There is no receipt in the package that came. Dont know how to return it and cant find return instructions on the website.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Euless, Texas
Unhappy with order
Hi, I only wear Krewe frames, I love them! Ive always purchased in a store until this last time!
Great sale, so purchased the Carson DOro, but they are crooked & do not fit my nose correctly, or sit straight on my face! They were a sale purchase, unfortunately I didnt know sale items do not have the same guarantees you typically give, or I would not have taken that risk! My eye doctor sells Krewe, but not ALL your frames. There is a regular store a hour from my house, but dont want to waste the time or gas if they will not help me!
I just want a pair thats straight & fit correctly! I just want my purchase honored or put the money Ive spent toward another series! I love the Moro frames too, I would happiest pay the difference, I just want another pair of Krewe that FIT!! The store near me is in Dallas Texas.
Im hesitant to exchange my frames on-line, Im afraid of getting another pair thats crooked, bent or whatever makes these sit lopsided! Please tell me the safest way to fix the problem! Im not Pissed, just want the problem fixed!
But, thats hysterical that you label it this way & subject to chg if your response is tough luck!! Thank you, Jessie
User's recommendation: Shop in a store so you can make sure the frames are not defective Before purchasing!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Discount code issue
After placing a call on January 28, the message said they will be closed for the holidays in December!!! Then the call was terminated.
Im second guessing my desire to order from a company that puts you through so much trouble to have a question answered. Shame on you!
- Worst customer service
Preferred solution: My discount code to work on my sunglasses order
User's recommendation: Avoid this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Good company
For me I never have problems with this company
5* and recomend to others
{{Redacted}} don't know what write more
Stillwater, Oklahoma
Clip ons
I just wanted to know if there were any clipons that would fit your Hurst frames. Call didnt go through.
Thank you.
Martha Avrett
Buena Park, California
Shipment
I have not received an email that my sunglasses have shipped? I was expecting 2 day shipping. I ordered them on Tuesday.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Waukegan, Illinois
Broken frame and screw
I have contacted your company to help resolve an issue with my sunglasses. And I haven't heard back I would appreciate a call thank you
Preferred solution: Replace
Media, Pennsylvania
Registration
No stars. I'm not paying for customer service.
Your registration did not work. I received an error message. I tried calling for help, and you wanted $1 from me. I'm not giving you my credit card info and not paying you because your website doesnt work.
And I had to give you one star because otherwise the review doesnt work. You deserve no stars.
User's recommendation: Don’t buy from Krewe
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