Kresta Blinds
Kresta Blinds Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Kresta Blinds has a 1.0 star rating from 1 review; consumers are mostly dissatisfied about service and reliability.
Positive Feedback
Customers note a variety of different blinds and product selection despite complaints in other areas.
Negative Feedback / Risk Areas
- Poor communication and very unreliable delivery times encountered in Kresta Blinds reviews.
- Customer service issues and agent-driven interactions reduce accountability.
- High price level and concerns about billing, refunds, and incomplete installations.
Key Takeaways for Future Customers
- Check Kresta Blinds customer complaints and confirm timelines in writing before payment.
- Expect to follow up persistently; verify discounts and special offers up front.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Kresta Blinds has a 1.0 star rating from 1 review; consumers are mostly dissatisfied about service and reliability.
Positive Feedback
Customers note a variety of different blinds and product selection despite complaints in other areas.
Negative Feedback / Risk Areas
- Poor communication and very unreliable delivery times encountered in Kresta Blinds reviews.
- Customer service issues and agent-driven interactions reduce accountability.
- High price level and concerns about billing, refunds, and incomplete installations.
Key Takeaways for Future Customers
- Check Kresta Blinds customer complaints and confirm timelines in writing before payment.
- Expect to follow up persistently; verify discounts and special offers up front.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Adelaide, South Australia
Poor Service
- - There was a breach of February terms and I will not pay the balance until installation is completed.
- - Installation is not completed after 12 weeks.
Good day,
Unfortunately, due to the breach in terms and conditions agreed to by both parties when the initial payment was made in February and the company's failure to deliver service within the stipulated 6 weeks, I will not be paying the balance of the product and the service until the installation is completed.
This service that was supposed to be provided within 6 weeks has now gone on for 12 weeks, and if not for the persistent trips to your offices in the last month, I'm sure nothing would have been done to supply the product/services. I will not recommend your services to anyone else, and I'm prepared to take all necessary steps to ensure I get justice for the shoddy customer service that your company has provided so far.
My policy for now, based on the severe impact of the poor customer experience I got from your company, is that I will not pay the balance unless work is completed.
My first experience does not give me any confidence that the last part of the job will be done on time; I can't afford to tie my money down to an unrealistic timeline.
Thanks,
Regards,
Fatimah
- Varieties of different blinds
- Poor communication and very unreliable
Preferred solution: For payment of their balance once installation is completed.
User's recommendation: Please be aware that this company use agents which makes their customer relationship poor
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