Kraves, southgate horrible service
I went in to have my hair done and described in detail what I wanted done- mind you that my hair was apx half blonde and half dark. I even mentioned that in summer I wear 3 colors in my hair. As she was finishing my hair, I noticed it was ALL dark and not what I wanted. I said something to her and she stated that it would be ok once it was dry. I left so upset and thought "OK its just different" But as the night went on i became more and more upset and contacted the owner. I then drove in so he could see my hair. I talked to him and he offered no resolution other than to have my hair redone. I explained to him that I did not trust this salon, esp since I just saw someone else leave with bad color. He refused to give me my money back and I had to go somewhere else and repay to get it corrected. This owner is so horrible that even his own staff was trashing him saying he even charges his own mother. I should have known from this statement made that I would never see my money again. My hair was so bad that people at work were saying it looked like it had gray pieces in it... lucky for me I found someone who did an excellent job. AVOID KRAVES
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