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Reading through these posted reviews I've come to one conclusion. There is a portion of the American population that just cannot be pleased. Expectation with these people are often over the top and totally unrealistic when purchasing cabinetry. First mistake, don't buy from home centers. Your often working with inexperienced employees with little or no training when it comes design, geometry and general miss-understanding of the cabinetry...
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We have a kitchen of Kraftmaid (painted finish) and a bath (wood finish). The kitchen is now 10 years old, the bath is 5 years old. I consider the functional and structural quality to be good. HOWEVER, the bath cabinets showed water damage after a year. I tried to maintain them with touch ups, but after 5 years, they are a disaster. The kitchen cabinets are a little better, with spot chipping (most likely from water). A telephone call to the...
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We purchased 3 18" wide cabinets from Kraftmaid through Home Depot to set up a corner desk unit off our kitchen. We took in one of our kitchen cabinet doors to get as close of a match as possible on color. Three small cabinets cost us over $1200 which we were OK with at the time. We were told by Home Depot reps that these were top quality cabinets! As soon as we unpacked the cabinets we noticed right away that they were at least 2 shades darker...
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Kraftmaid kitchen cabinets Review

#937725
KraftMaid - Simple Review #1476649427
KraftMaid - Simple Review #1476649427
1 of 2
This photo shows the color match up of my island cabinet. Way off
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Short Review for April 12, 2016, pc_service

#828441
Tilt out trays will be field installed unless otherwise spesified. This issue is sales person error.
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kraftmaid cabinets Review

#807217
1.0
My cabinets were installed in 2004, I bought the house I live in that fall. Because I wasnt the original purchaser Kraftmaid wouldnt do anything about the "lifetime warranty". My cabinets are horribly cracking and peeling, its awful for cabinets that new to fall apart, kraftmaid should be sued!!!!!
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Cabinets Review

#647512
Ordered cabinets 6 months ago doors came in defective and we still have not received new doors. Sal @ Kraftmaid offered 15% for our 6months of inconvenience. We are disputing the quality of goods and services received and are filing suit against Kraftmaid and home depot!
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Lousy craftsmanship, broken hardware and bad support. Two months after first delivery, kraft maid still cannot get it right. Stay away from kraftmaid. Lousy company. Never again.
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Anonymous

John Cardenas Lowe's sold me on kraftmaid and very disappointed with the quality, support and overall waiting for the right product. I have a shipment coming on a replacement cabinet and of...

1.3
#968816
Spent gazillions of dollars for the natural cherry wood product, supposedly with a lifetime warranty. Called to have drawer front replaced because of very ugly striping in the natural wood, and I was told the product is not longer being manufactured. According to the customer service representative, who told me if they still made the product he would send out a new one, but because they do not manufacture it any longer, it is not supported. ...
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I didn't like
  • Qualty control
  • Do not stand by their warranty
#957591
Ordered a bathroom vanity plus molding strips to make mirror frame through local Lowe's store. After 4.5 weeks it finally arrives with a call from lowes associate stating the mirror molding and toe kick face were damaged and reorder delivery will take another 10-12 days. Unacceptable. So i proceeded to retrieve the vanity cabinet itself, only to find it too was poorly packed and damaged during shipment. Lowes associate tried to work with...
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1.0
#956092
I ordered 12,000.00 worth of Kitchen Cabinets from a supplier of Kraft Maid Cabinets. The cabinets were installed by a licensed contractor, after about 3 weeks I noticed that the paint was peeling on the corner molding under the cook top counter, and on the side panels of the base cabinets. When I would touch the peeling it would just come right off like it had nothing to stick to. I contacted the company I purchased the cabinets and they...
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Anonymous

Anonymous It could be that the cabinets are thermofoil and not wood. That would explain the paint coming off.

2.3
I didn't like
  • Customer service
#940118
We have purchased over $8000.00 worth of kitchen cabinets. Upon arrival several of the doors are dinged and the upper corners have rub marks from the way they were installed at the manufacturer. Several of the corner cuts on the doors have wide gaps to the extent the rubber stopper will not stay in. I have contacted HD and they immedately contacted their sales rep. I had originally sent Kraftmaid an email and had no response. Their sales rep...
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Anonymous

Anonymous Where did you purchase the cabinets from? A big box store or an Independent dealer? Just curious, because Big Box stores are cheaper for a reason and it seems like it is the C...

Anonymous

Anonymous KraftMaid warranty is a "limited lifetime" warranty. Not an in-home service contract. It does not cover, natural characteristics such as, mineral streaks, bark pockets, knots ...

2.2
I didn't like
  • Do not stand by their warranty
#906964
I purchased and installed entire kitchen with Kraftmaid cabinets. The originals had to have several doors replaced as they had noticeable defects. Later, I discovered the doors on the "pantry cabinets" were not fitting properly, so I tried to adjust the hinges, but discovered that was not possible. As I discovered, the cabinets are out of square as they were cut wrong in the factory. I then tried to get replacements, but the company I...
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Anonymous

Anonymous You cannot blame KraftMaid for an independent dealer that goes out of business. KraftMaid will not support your warranty claim unless channeled through point of purchase retai...

We ordered our bath cabinets April 4th 2016. They were delivered the end of May. When we opened the cartons, one of the linen cabinets had a scuff and nick out of the side that would be next to our vanity. The packaging was not damaged, so it had to have been damaged before it was boxed and shipped. Also, both doors on the linen cabinets(we bought two) had stain build up on them and one had a black mark in the middle of the door. We called Home...
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1.8
I didn't like
  • Qualty control
#881251