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Krab King

Krab King

www.krabking.com
What is your customer experience with Krab King?

Krab King Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Krab King reviews show a 1.4 star rating from 2 reviews; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable.

Positive Feedback

Some customers reported decent food and very good customer service, though value concerns were reiterated.

Negative Feedback / Risk Areas

  • Dry or poor-quality crabcake and inconsistent food quality.
  • High price level and complaints about value for money.
  • Rude management, unanswered phone calls, and order/payment frustrations noted as Krab King customer complaints and billing issues.

Key Takeaways for Future Customers

  • Check recent reviews before ordering and compare alternatives.
  • Expect higher prices and verify menu availability before calling in.
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Karen K Gpq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Upper Marlboro, Maryland

Sooo disappointed

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AI Highlights
  • - The crab cake was dry and burnt.
  • - I was charged $78 for a dry crab cake.
  • - Better options exist at Wegmans.
  • - The jerk crab cake should be removed.

Dry!!! An no cocktail sauce.i saw them on lion lunch hour.

The food looked really good. I was very disappointed and I couldnt believe they charged me $78 for a dry crabcake that taste like burnt hair. I dont mind paying for anything that I get, but I need quality and that was not quality. I had better at *** in the wall establishment.

The jerk crabcake they need to take off the menu. It was not good I had better at Wegmans

Loss:
$78
Pros:
  • Had very good customer service
Cons:
  • Food was not good

Preferred solution: Full refund

User's recommendation: Anywhere but them

View full review
Denise L Jsj

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Upper Marlboro, Maryland

Rude Management!

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AI Highlights
  • - Food was decent, but some items were overpriced.
  • - Ordering issues: failed attempts, tacos only on Tuesdays, calls unanswered, rude manager.
Contains 1 confidential file for company representatives
Updated by user Feb 03, 2024

After my horrible encounter with the Krab King Manager, I decided to inform others via, Pissed Consumers, Yelp, Next Door etc. Krab King Management instead of owning their mistake of blowing off the customers by not bothering to answer their phone, decided instead to suggest that maybe it was my approach that created the issue. But, don’t worry, we won’t be going back!

Original review Jan 27, 2024
Krab King had decent food, some of it is way over priced but was worth the effort and cost until I encountered their rude Manager. I attempted to place an order five times that would not go through and my Daughter went to the Restaurant to place the order since she was next door in Giant.

She discovered that the reason I could not place the order was because I had added tacos to the order and they only sell tacos on Tuesdays. When the order did not go through, I thought it was the payment method so I started switching credit/debit cards. When that did not work, I called on the phone approximately seven times and no one answered the phone. When I arrived at the Restaurant, I inquired about the non-answered phone calls.

Well, the rude Manager told me he did not know where the phone was located and became extremely rude when I said that I had been calling and that the least they could do was to answer the phone for customershe disagreed. I told him that this unfortunately is what happens in Black Owned Businesses and of course, he disagreed.

We can do better than this and we do not have to patronize an arrogant non-customer focused business. Not recommended!
Pros:
  • Decent food
Cons:
  • Over priced food and rude management

User's recommendation: Spend your money elsewhere.

View full review

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