
KR Communications
KR Communications Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
KR Communications has 1.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "STAY AWAY FROM THEM!", "Beware of men in shirts that have dish on one sleeve and DirecTV on the other. It's a scam. They are independent contractors for kr communications. Do not deal with this company.", "Fraud! Stay away everyone!".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
KR Communications has 1.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "STAY AWAY FROM THEM!", "Beware of men in shirts that have dish on one sleeve and DirecTV on the other. It's a scam. They are independent contractors for kr communications. Do not deal with this company.", "Fraud! Stay away everyone!".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews


This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerScam!
I forgot to add. I only want a refund of $233 if my account is canceled but they won't zero out my current balance of $233.
I sent her a message asking why it keeps going up if I don't even have their service anymore because I returned ALL of the equipment. She again, acted surprised and said she would take care of it and I would receive a letter stating the cancelation and my account would show a zero balance. She also mentioned to look out for an email stating this as well. Well, it didn't look like she did anything because later on my account showed it was still active with a $223 balance and i never got an email.
I sent her a message and let her know that. She never responded back. I decided to handle it myself (I should have done this in the beginning instead of listening to her) and I blocked her on my phone after that. I goggled online until I found a number for ATT where I could speak to an actual person.
A guy from ATT said I couldn't file a complaint about her through them because she works through u guys. He also said that he didn't see this so called confirmation number she gave me (likely cuz the account was still open/active still). So she just lied to me about that. The guy said my account was never closed just suspended which is why I kept getting an increase in my balance (because she never called to close it and apparently it wasn't documented on their end that I returned my equipment).
The guy said he canceled/closed my account and zeroed the balance. So far I received an email after that stating that they have received my equipment. Today I checked my account and it shows that its closed but still has a $223 balance, I'm hoping it will reflect $0 by next billing cycle so i can end this nightmare. I know the rep gets commission for every install they get (for you guys) and she told me they only get the commission after a person has had their account for at least 3 months.
My belief is that this rep that works for you was trying to purposely delay closing my account in hopes that it reaches the 3 month mark so she can get her commission first and THEN try to close the account for me. Cuz what she couldn't do for me in almost 2 months, took the guy I later spoke to over the phone to do in 30 minutes!! Worst customer service ever!! Horrible representation of your company.
And the only reason I found out she works for u guys and not ATT is because she accidentally slipped up when we were texting about this issue and told me. I only switched from original carrier to ATT because she had quoted me $10/m and i was tight on money! It was a headache from day one and even though I only used the service for under a month, the internet speed was also slower than what I was quoted as well as slower than what I was getting with my original carrier.
This reps full name is Sierra Skeleton and I believe she needs to be retrained and/or reprimanded and/or fired for doing this to potential customers! I would give u guys an overall 0 stars if that was an option!
- Scandalous reps
Preferred solution: Full refund
User's recommendation: STAY AWAY FROM THEM!!
Fraud. Scam.
Switched from Dish to DirecTV through deception. Fraud.
The bargain price was also bogus. Now getting cancellation fees bill $510.00 as well as billing for service after cancellation.
User's recommendation: Beware of men in shirts that have dish on one sleeve and DirecTV on the other. It's a scam. They are independent contractors for kr communications. Do not deal with this company.
Terrible communication and customer service
Canceled with Directv but continued to get charged from KR Communication. Tried calling Kr communications a few times but no one answered.
Finally had to dispute charges.
Tried to get a refund for the charges and they wouldnt. Terrible communication and customer service!
Preferred solution: Refund for charges when cancelled.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Payment Fraud

Fraud!!! Beware!!!
This company called KR Communications is a fraud business which doesn't pay their clients after service.
I am a victim of them so I want to warn others to beware from them. I have already filed a complaint with BBB against them. They owe me $912 and are denying to pay and providing false documentation that it was been already paid!!.
Attaching my bank statement as a proof that it was never paid. Please take strict action against them, and help me get my money back :(
- Poor customer service
- Doesnt answer calls
- Doesnt pay for service
Preferred solution: Full refund
User's recommendation: Fraud!!! Stay away everyone!!!
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