Kostuff
Kostuff Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kostuff has 1.1 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Can't trust these people. Order was through Amazon?", "Dont order from them.", "Hard to get help after ordering".
Most users ask Kostuff for the refund as a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kostuff has 1.1 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Can't trust these people. Order was through Amazon?", "Dont order from them.", "Hard to get help after ordering".
Most users ask Kostuff for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I never recieved my items after 6 mths
id like to be refunded
- Never received my order
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOver 2 months and have not received my order.
I ordered a rose teddy bear for my girlfriend over 2 months ago and still hasn't arrived! Does anyone have a phone number since they wont respond to my emails any more? I'll never use these people again.
- Never received my order
Preferred solution: Full refund
No order yet
Received an e-mail saying my order would be shipped in a few days...06/26,,,They got paid immediately but no product ??? Can't trust this company...Order was through Amazon???
Order was for inner soles???
a problem to ship ????? hank lione
- Never received my order
Preferred solution: Deliver product or service ordered
User's recommendation: Can't trust these people. Order was through Amazon???
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Order I NEVER received
Order YS#1152 which was placed on 4/10/2020. Where the *** is my order??
This is ridiculous. I will be contacting my credit card company.
- Read my complaint
Preferred solution: Deliver product or service ordered
User's recommendation: Dont order from them.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerThey are not a reliable source
Not resolved still waiting for my order
Not resolved
It was not resolved waiting for a response
I have placed an order for a pair of Snowqueen waterproof boots and have yet to receive my order which was placed on December 21,2019 claiming to be at 7-12 days it is now January 10,2020 this is the third time I have emailed the company and yet I still have not received my order or refund my money back . Asking for a speedy response from your side
- Not a reliable source
Preferred solution: Full refund
Do NOT order anything
Paid $25 for an item, and was told it would take 12-25 days. 50+ days later and 5 emails later, I'm still getting the same response of "Your order will arrive shortly, please be patient" ....
After requesting they just credit my card and cancel the order, they say they can't bcuz its out for delivery and I just have to wait. I honestly think there is nothing coming my way. I can't even explain how pissed I am and how frustrating it is to get the same f ing response after every email.
It's like talking to a wall who just stole $25 from you .... DO NOT ORDER anything from these fing SCAMMERS!!!
- Read my complaint
Preferred solution: Full refund
Not received product
Ordered January 22 kostuff took money from my account they sent order number n that’s it order is YS 15422. No confirmation
Preferred solution: Deliver product or service ordered
User's recommendation: Hard to get help after ordering
Don't order from this comany - big risk!
I ordered 2 pairs of boots. They were the wrong size.
I immediately wrote to the customer service dept. asking for an exchange for a bigger size. I really liked them and just wanted to return for 2 more pairs. This started in Oct.
2109 and it is Dec. 26 2019 today. The customer service response sounds like an automated message as it is always the same message. I have given up and accept the fact that I am stuck with boots that don't fit.
Had I known this ahead of time I would not have ordered from this company.
I WOULD NOT RECOMMEND KOSTUFF TO ANYONE. Very disappointed.
- Read my complaint
Preferred solution: Deliver product or service ordered
Buyer Beware
My husband accidently ordered 4 pair of shoes instead of 2. I corresponded by email and they refused to give me return/refund information.
- Not a reliable source
Preferred solution: Full refund
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