Kostuff
Kostuff Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kostuff has a 1.1 star rating from 4 reviews; consumers are mostly dissatisfied. Rating distribution unfavorable 100%. Recent comments include "Can't trust these people," "Don't order from them," and "Hard to get help after ordering." Most users ask for a refund. Reviews cite problems with billing and customer service; price level reported as medium.
Positive Feedback
Payments are processed promptly and prices are described as medium by reviewers.
Negative Feedback / Risk Areas
- Repeated non-delivery or extreme shipping delays reported.
- Unresponsive or automated customer responses frustrate buyers.
- Refunds and billing disputes often unresolved, prompting chargeback threats.
- Order tracking confusion and possible third-party (Amazon) order issues noted.
Key Takeaways for Future Customers
- Check recent Kostuff reviews before ordering.
- Be prepared to pursue a refund or contact your card issuer if shipment fails.
- Expect slow or absent customer support; read Kostuff customer complaints first.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kostuff has a 1.1 star rating from 4 reviews; consumers are mostly dissatisfied. Rating distribution unfavorable 100%. Recent comments include "Can't trust these people," "Don't order from them," and "Hard to get help after ordering." Most users ask for a refund. Reviews cite problems with billing and customer service; price level reported as medium.
Positive Feedback
Payments are processed promptly and prices are described as medium by reviewers.
Negative Feedback / Risk Areas
- Repeated non-delivery or extreme shipping delays reported.
- Unresponsive or automated customer responses frustrate buyers.
- Refunds and billing disputes often unresolved, prompting chargeback threats.
- Order tracking confusion and possible third-party (Amazon) order issues noted.
Key Takeaways for Future Customers
- Check recent Kostuff reviews before ordering.
- Be prepared to pursue a refund or contact your card issuer if shipment fails.
- Expect slow or absent customer support; read Kostuff customer complaints first.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I never recieved my items after 6 mths
id like to be refunded
- Never received my order
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOver 2 months and have not received my order.
- - Ordered a rose teddy bear over 2 months ago; it hasn't arrived.
- - No response to emails; a phone number is requested.
I ordered a rose teddy bear for my girlfriend over 2 months ago and still hasn't arrived! Does anyone have a phone number since they wont respond to my emails any more? I'll never use these people again.
- Never received my order
Preferred solution: Full refund
No order yet
- - Email said the order would ship in a few days around 06/26.
- - They paid immediately but no product arrived, and they question the company's trust.
Received an e-mail saying my order would be shipped in a few days...06/26,,,They got paid immediately but no product ??? Can't trust this company...Order was through Amazon???
Order was for inner soles???
a problem to ship ????? hank lione
- Never received my order
Preferred solution: Deliver product or service ordered
User's recommendation: Can't trust these people. Order was through Amazon???
Order I NEVER received
Order YS#1152 which was placed on 4/10/2020. Where the *** is my order??
This is ridiculous. I will be contacting my credit card company.
- Read my complaint
Preferred solution: Deliver product or service ordered
User's recommendation: Dont order from them.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerThey are not a reliable source
- - Order placed Dec 21, 2019 for Snowqueen waterproof boots.
- - As of Jan 10, 2020 I have not received the order or a refund; please respond quickly.
Not resolved still waiting for my order
Not resolved
It was not resolved waiting for a response
I have placed an order for a pair of Snowqueen waterproof boots and have yet to receive my order which was placed on December 21,2019 claiming to be at 7-12 days it is now January 10,2020 this is the third time I have emailed the company and yet I still have not received my order or refund my money back . Asking for a speedy response from your side
- Not a reliable source
Preferred solution: Full refund
Do NOT order anything
- - Paid $25 for an item with a 12-25 day ETA; 50+ days later, 5 emails, still told it will arrive; cancellation/credit blocked as it's out for delivery.
Paid $25 for an item, and was told it would take 12-25 days. 50+ days later and 5 emails later, I'm still getting the same response of "Your order will arrive shortly, please be patient" ....
After requesting they just credit my card and cancel the order, they say they can't bcuz its out for delivery and I just have to wait. I honestly think there is nothing coming my way. I can't even explain how pissed I am and how frustrating it is to get the same f ing response after every email.
It's like talking to a wall who just stole $25 from you .... DO NOT ORDER anything from these fing SCAMMERS!!!
- Read my complaint
Preferred solution: Full refund
Not received product
Ordered January 22 kostuff took money from my account they sent order number n that’s it order is YS 15422. No confirmation
Preferred solution: Deliver product or service ordered
User's recommendation: Hard to get help after ordering
Don't order from this comany - big risk!
- - Ordered 2 boots that were the wrong size.
- - Requested an exchange for a bigger size in Oct 2019; unresolved.
- - Customer service replies are automated.
I ordered 2 pairs of boots. They were the wrong size.
I immediately wrote to the customer service dept. asking for an exchange for a bigger size. I really liked them and just wanted to return for 2 more pairs. This started in Oct.
2109 and it is Dec. 26 2019 today. The customer service response sounds like an automated message as it is always the same message. I have given up and accept the fact that I am stuck with boots that don't fit.
Had I known this ahead of time I would not have ordered from this company.
I WOULD NOT RECOMMEND KOSTUFF TO ANYONE. Very disappointed.
- Read my complaint
Preferred solution: Deliver product or service ordered
Buyer Beware
My husband accidently ordered 4 pair of shoes instead of 2. I corresponded by email and they refused to give me return/refund information.
- Not a reliable source
Preferred solution: Full refund
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