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KORAL

KORAL Reviews

koral.com
What is your customer experience with KORAL?

KORAL Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

KORAL has a 2.4 star rating from 1 review, with mostly dissatisfied consumers, 100% unfavorable distribution, pros noted as fashion, cons as customer service, high price level, and a recommendation to make sure you can contact them before purchasing; this sums up common KORAL reviews.

Positive Feedback

Products are praised for fashion and style despite other issues.

Negative Feedback / Risk Areas

  • Repeated KORAL customer complaints about unreachable customer service and a phone number that does not go through.
  • Issues with billing and lack of communication after order confirmation, including a reported missing product and questions about refunds.
  • Complaints about discounts, special offers, and a high price level.

Key Takeaways for Future Customers

  • Confirm contact channels and refund policy before ordering.
  • Verify payment and track shipments promptly to avoid unresolved billing or refund issues.
  • Ask about auto-ship or membership terms if applicable and compare prices first.
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Resolved
Joan W Ccm

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Verified Reviewer

Resolved: Product not received

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Order placed Sep 20; PayPal charged $120; initial confirmation received.
  • - Wants cancellation and refund; customer service line isn't reachable.
Updated by user Nov 10, 2023

Company fixed the issue and I have been provided with apology. Since I purchased the merchandise through PayPal, I put in a dispute for the charges and PayPal took care of it. The company did not respond to PayPal so PayPal took action to get me my full refund.

Original review Oct 11, 2023

I had placed an order on September 20th from your website and paid through my PayPal account. I had received an original order received email, but then never had any subsequent emails after about progress of the order.

I have tried to reach out through your customer service line, put the phone number listed does not go through. I just want to know if I could just cancel and get a refund?

My PayPal account has already been debited $120. Thank you so much

Joan Wolff

godhardtjoan@***.com

608-347-****

Loss:
$120
Pros:
  • Fashion
Cons:
  • Customer service

Preferred solution: Full refund

User's recommendation: Make sure you can contact them before purchasing

View full review

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