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KontrolFreek

KontrolFreek

www.kontrolfreek.com
What is your customer experience with KontrolFreek?

KontrolFreek Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

4.0 star rating based on 5 KontrolFreek reviews. 100% would likely recommend. Rating skewed positive with some unfavorable feedback. Price level reported as medium and reviewers value discounts and product variety.

Key Takeaways for Future Customers

  • Good product feel and useful accessories noted in KontrolFreek reviews.
  • Expect medium pricing and helpful response time from customer service.
  • Check sizes and packaging before buying; compare official site vs retailers.

Negative Feedback / Risk Areas

  • Recurring customer complaints about missing packages and lost orders.
  • Refunds and return difficulties reported after wrong sizes or unwanted purchases.
  • Perceived lack of care from support in some lost-shipment cases.

Positive Feedback

Multiple reviewers praise fast, clear replies and product comfort; many would recommend KontrolFreek. Discounts and diverse product options are valued.

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Media from reviews

My kontrolfreeks
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PC collective complaint

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Show reviews that mention
money making stuff people super padding thumbstick cases guy trouble
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William C Ahl
map-marker Hamilton, Ohio

I bought my mistake .

I bought my mistake because I thought it was actually controllers. I was paying for it.

Can I get my money back, please? Thank you.

Cons:
  • Bad can you please get my money back
  • Not just thumb sticks
  • It was my fault thought they were actually selling the trollers

Preferred solution: Full refund

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Resolved
Michael A Igr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Lost order

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My order is lost in the mail and they don't seem to care. I spent my hard-earned money and I will now be sharing on social media that they do not care about customers.

Loss:
$50
Pros:
  • Good product
Cons:
  • Dont help find missing packages
  • Poor customer service
  • No phone number to call

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t buy from them

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Journei Gmy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Fargo, North Dakota

Great

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Fast and clear.great answer guy did a good job no trouble at all , really appreciate the help with my

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Xavier P Xjl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My kontrolfreeks

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AI Highlights
  • - KontrolFreek padding came off and is missing.
  • - Requesting a replacement: mid-extension thumbstick or set.
  • - They suggest cases for people who lose things.
My kontrolfreeks

My KontrolFreek padding came off when I put it down. I don't know where it is.

I'm wondering if you could maybe send me a regular mid-extension thumbstick or a set if possible?

And one thing I must suggest: start making cases for people who lose stuff easily. But they do indeed feel better and now I'm super used to your KontrolFreeks, but still.

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Gavin G Vxm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I bought kontrol freeks and they came packaged in the wrong sizes.

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AI Highlights
  • - Wrong size sent despite the box.
  • - Refund denied by GameStop even with receipt.
  • - Reddit tip to contact support; they replied quickly.

I bought kontrol freeks and they didnt come in the right size the box/package said they would. I tried refunding them at GameStop but they refused even with a receipt.

Someone at kontrol freeks Reddit said to contact customer so I did. They responded immediately and Im very pleased with their response time even after the hours they said they were open.

User's recommendation: Don’t buy from GameStop buy of their official website. It’s cheaper and more options.

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Sahara S Qau

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I never received my package.

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AI Highlights
  • - Placed order on 12/29/23, order #176****, with holiday delays.
  • - Delivery notice said delivered, but I did not receive the package; please contact me.
Contains 1 confidential file for company representatives

On 12/29/23 I placed an order, #176****.. it took a while to deliver which is understandable because of the holidays and delays.

Then I received a text message and email saying it was delivered. When I went to check it wasn't there.

There has to be a misunderstanding but I never received my order. Please get back to me and have a good day.

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