Kong Coolers Reviews
Kong Coolers Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kong Coolers has a 1.2 star rating from 2 reviews; customers report high prices, widespread dissatisfaction, and repeated problems with billing and customer service.
Key Takeaways for Future Customers
- Check Kong Coolers reviews before buying and expect possible delivery and communication issues.
- Confirm shipping address and track shipments closely to avoid lost or misdelivered items.
- Be prepared to follow up about missing parts and ask about refunds or billing adjustments.
Negative Feedback / Risk Areas
- Late or lost deliveries and wrong-address drops.
- Missing items and out-of-stock parts without clear notification.
- Poor customer service response and problematic billing or refunds.
Positive Feedback
Some orders arrived complete and customers noted product expectations when fulfilled.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kong Coolers has a 1.2 star rating from 2 reviews; customers report high prices, widespread dissatisfaction, and repeated problems with billing and customer service.
Key Takeaways for Future Customers
- Check Kong Coolers reviews before buying and expect possible delivery and communication issues.
- Confirm shipping address and track shipments closely to avoid lost or misdelivered items.
- Be prepared to follow up about missing parts and ask about refunds or billing adjustments.
Negative Feedback / Risk Areas
- Late or lost deliveries and wrong-address drops.
- Missing items and out-of-stock parts without clear notification.
- Poor customer service response and problematic billing or refunds.
Positive Feedback
Some orders arrived complete and customers noted product expectations when fulfilled.
Media from reviews
Package lost
Very disappointed. You guys need to get it together.
Hundreds of people ordered for Christmas. Ur ur delivery date was 5-8 days !!
Here it is. On day 22
User's recommendation: Don’t buy
Dayton, Ohio
Ordered cooler wrong address
- - An address change email was received, but the cooler went to the wrong address.
- - They should have said they couldn't deliver to the right address.
I received an email that the address was changed but the expensive cooler was delivered to the wrong address. Ruining my surprise. If you couldnt deliver to the correct address then you should have said so.
User's recommendation: Cancel order then reorder w correct address. Do not believe them when they say they changed address
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing item
Missing the Kong 50 cutting boardI will call tomorrowMy order # is KNG18325The remainder of my order was all there.Only the Kong 50 cutting board was missing
Preferred solution: Deliver product or service ordered
User's recommendation: Depends on if my issue gets resolved first
Out of stock - no indication on website or email
- - Ordered Kong Cooler 8-8-2020; shipped 8-10-2020; arrived 8-12-2020.
- - Divider advertised, not included.
- - Emailed 8-13-2020; response cited restock delay.
I ordered a Kong Cooler on 8-8-2020. It shipped out on 8-10-2020.
I received it on 8-12-2020. Website description states it comes with a divider. It did not. I emailed them on 8-13-2020 regarding the missing divider.
They replied with "I apologize, I show an email was sent regarding the missing divider when tracking was sent over. There was a small delay with Dividers but yours should be shipping out next week, as we should be fully restocked by the end of this week".
Potential customers please be aware of this lack proper/specific communication about out of stock items/parts.
- Replaceable parts
- 2 drain plugs
User's recommendation: Potential customers please be aware of this lack proper/specific communication
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Pricing availability is basically nonexistent and I am not willing to sacrifice myself to starting an Amazon account. Adios Kong!