Kong Coolers
Kong Coolers Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kong Coolers has 1.7 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don’t buy", "Cancel order then reorder w correct address. Do not believe them when they say they changed address", "Depends on if my issue gets resolved first", "Potential customers please be aware of this lack proper/specific communication".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kong Coolers has 1.7 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Don’t buy", "Cancel order then reorder w correct address. Do not believe them when they say they changed address", "Depends on if my issue gets resolved first", "Potential customers please be aware of this lack proper/specific communication".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Washington, Indiana
Package lost
Very disappointed. You guys need to get it together.
Hundreds of people ordered for Christmas. Ur ur delivery date was 5-8 days !!
Here it is. On day 22
User's recommendation: Don’t buy
Dayton, Ohio
Ordered cooler wrong address
I received an email that the address was changed but the expensive cooler was delivered to the wrong address. Ruining my surprise. If you couldnt deliver to the correct address then you should have said so.
User's recommendation: Cancel order then reorder w correct address. Do not believe them when they say they changed address
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Verified Reviewer |
Ocean City, New Jersey
Missing item
Missing the Kong 50 cutting boardI will call tomorrowMy order # is KNG18325The remainder of my order was all there.Only the Kong 50 cutting board was missing
Preferred solution: Deliver product or service ordered
User's recommendation: Depends on if my issue gets resolved first
Out of stock - no indication on website or email
I ordered a Kong Cooler on 8-8-2020. It shipped out on 8-10-2020.
I received it on 8-12-2020. Website description states it comes with a divider. It did not. I emailed them on 8-13-2020 regarding the missing divider.
They replied with "I apologize, I show an email was sent regarding the missing divider when tracking was sent over. There was a small delay with Dividers but yours should be shipping out next week, as we should be fully restocked by the end of this week".
Potential customers please be aware of this lack proper/specific communication about out of stock items/parts.
- 2 drain plugs
- Replaceable parts
User's recommendation: Potential customers please be aware of this lack proper/specific communication
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