Out of stock - no indication on website or email

Kong Coolers - Out of stock - no indication on website or email
Kong Coolers - Out of stock - no indication on website or email
Kong Coolers - Out of stock - no indication on website or email
Kong Coolers - Out of stock - no indication on website or email
Kong Coolers - Out of stock - no indication on website or email
I ordered a Kong Cooler on 8-8-2020. It shipped out on 8-10-2020. I received it on 8-12-2020. Website description states it comes with a divider. It did not. I emailed them on 8-13-2020 regarding the missing divider. They replied with "I apologize, I show an email was sent regarding the missing divider when tracking was sent over. There was a small delay with Dividers but yours should be shipping out next week, as we should be fully restocked by the end of this week". Potential customers please be aware of this lack proper/specific communication about out of stock items/parts.

User's recommendation: Potential customers please be aware of this lack proper/specific communication.

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ID
#2114979 Review #2114979 is a subjective opinion of poster.
Product
Kong Coolers Website
Pros
  • Replaceable parts
  • 2 drain plugs

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