Kona Grill
Kona Grill Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.9 star rating based on 2 customer reviews shows consumers are mostly dissatisfied. Recent recommendations include "Foods is bad" and "DO NOT GO". Reviewers value Location most and report low price level but problems with Discounts and Special Offers and customer service. This summary reflects Kona Grill reviews tone.
Key Takeaways for Future Customers
- Expect mixed food quality and inconsistent service when reading Kona Grill reviews.
- Be cautious about promotions and check receipts due to reported billing issues.
- Location may be convenient but customer service responsiveness can be limited.
Negative Feedback / Risk Areas
- Frequent complaints about poor food and slow or rude service.
- Reports of being charged twice and difficulties obtaining refunds or resolving billing disputes.
- Unresponsive support for lost loyalty or bonus cards, a common Kona Grill customer complaints theme.
Positive Feedback
Customers consistently note the Location as a positive and the price level as low.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.9 star rating based on 2 customer reviews shows consumers are mostly dissatisfied. Recent recommendations include "Foods is bad" and "DO NOT GO". Reviewers value Location most and report low price level but problems with Discounts and Special Offers and customer service. This summary reflects Kona Grill reviews tone.
Key Takeaways for Future Customers
- Expect mixed food quality and inconsistent service when reading Kona Grill reviews.
- Be cautious about promotions and check receipts due to reported billing issues.
- Location may be convenient but customer service responsiveness can be limited.
Negative Feedback / Risk Areas
- Frequent complaints about poor food and slow or rude service.
- Reports of being charged twice and difficulties obtaining refunds or resolving billing disputes.
- Unresponsive support for lost loyalty or bonus cards, a common Kona Grill customer complaints theme.
Positive Feedback
Customers consistently note the Location as a positive and the price level as low.
Turn one complaint into a collective action
Lost my bonus cards
- Trying to reach customer service about my bonus card.
- I deleted my email, losing my bonus cards and $800 in gift cards.
Trying get hold customer service in regards my bonus card .
Due to accidental deleted my EMail I deleted all my bonus cards ( I purchased $800 gift cards)
Left my phone for customer service call me or text me back but no luck.
User's recommendation: Foods is bad
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Verified ReviewerKONA GRILL TAMPA
HORRIBLE SERVICE and TRIED TO CHARGE MY CREDIT CARD TWICE. Food came out at different times.
Waiter and service was awful. Ruined an evening of celebration.
Preferred solution: Full refund
User's recommendation: DO NOT GO
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