Komo Floors Design. They failed to install laminate floors in our appartment and we lived in a mess.

I've been trying to contact the owner of the company Komo Floors Design, (Vancouver, BC, Canada) for 3 weeks. He very rarely returned calls. One day he promised to come and he did not. He did not even call to apologize, and I'd been staying home for a few hours waiting for him. Finally, he came to our place for the estimation job and promised to come next morning at 10 AM to start the job. We removed all the furniture from bedrooms, it took us half the night. Next day he called at 12:30 and said that he wouldn't have the laminate ready till the end of the week. Even though he told us that he had checked with his supplier and the laminate was ready. The story has not ended yet. We are still waiting and living in a mess - all our furniture is disassembled and crowded in living room. We could contact another company but the problem is, we recently bought this apartment and laminate was already installed in the living room, so we wanted the same laminate for the bedrooms. But Jerry Kopec, the owner of Komo Floors Design wouldn't tell us manufacturer name, color name and we do not have a sample which we could show for other company.
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ID
#185959 Review #185959 is a subjective opinion of poster.
Location
Vancouver, British Columbia
Service
Komo Floors Flooring Installation
Reason of review
Poor customer service

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