Koinly
Koinly Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.0 star rating from 1 review; consumers are mostly dissatisfied. Recent note: went on spam your first varification. Reviewers value Website and Billing Practices and report a low price level.
Key Takeaways for Future Customers
- Check Koinly reviews for billing clarity before purchase.
- Confirm subscriptions and auto renewal settings to avoid unexpected charges.
- Verify exchange support and whether multiple exchange imports incur extra fees.
Negative Feedback / Risk Areas
- Customer complaints about unclear billing and refund procedures.
- Confusion over one-time payment versus automatic renewal and membership settings.
- Questions about multi-exchange charges and slow customer service responses.
Positive Feedback
Users note a usable website and billing interface and a generally low price level.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.0 star rating from 1 review; consumers are mostly dissatisfied. Recent note: went on spam your first varification. Reviewers value Website and Billing Practices and report a low price level.
Key Takeaways for Future Customers
- Check Koinly reviews for billing clarity before purchase.
- Confirm subscriptions and auto renewal settings to avoid unexpected charges.
- Verify exchange support and whether multiple exchange imports incur extra fees.
Negative Feedback / Risk Areas
- Customer complaints about unclear billing and refund procedures.
- Confusion over one-time payment versus automatic renewal and membership settings.
- Questions about multi-exchange charges and slow customer service responses.
Positive Feedback
Users note a usable website and billing interface and a generally low price level.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kanata, Ontario
I paid the fees yesterday and through i...
- Paid fees yesterday; seeking 1-year or 3-year coverage.
- Can it include multiple exchanges, and is payment per exchange (e.g., Coinbase)?
I paid the fees yesterday and through i should go back to one year back or at least 3 year.
How it works? Only one year?
Only one exchange?
Do I need to pay for multiple exchange.
For example. I do have coinbase, can i add another one and pull out tax report, do i need to pay individually?
Am i missing anything? Thank you.
User's recommendation: went on spam your first varification.
Montreal, Quebec
One-time payment or automatic renewal?
- Is the Newbie plan for 2024 a one-time payment or auto-renewal?
- Please ensure no automatic charges next year and disable renewal if enabled.
Dear Koinly Support Team,
I recently purchased the Newbie plan for the 2024 tax year, and I want to confirm whether this is a one-time payment or if there is any automatic renewal for the following years.
Here are my details:
Account Name: Éric Le Chasseur
Invoice Number: IN3982C71B
Order Date: March 11, 2025
Amount Paid: 69.00 CAD
Could you please confirm that I will not be charged automatically next year? If there is any renewal setting enabled, I would like to disable it immediately.
Thank you for your help,
Éric Le Chasseur
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- You pay for a yearly report regardless of the exchanges. - Pricing depends on the number of transactions (and it's displayed on your plans page) - For your first report, Koinly needs to process all your transaction history, so all of them will be included in the cost. From then on, only new transactions will be billed.