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KOIN

KOIN

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What is your customer experience with KOIN?

KOIN Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • KOIN has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Do not use Koin Club".

  • Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.

Media from reviews

KOIN - Disgruntled
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Stephen R Gpx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Burnaby, British Columbia

Disgruntled

KOIN - Disgruntled
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KOIN - Disgruntled - Image 3

I only got part of what I ordered. How come the rest was not delivered? I am very disappointed in your service.

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Preferred solution: Full refund

Stephen R Gpx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Moncton, New Brunswick

Checking item

KOIN - Checking item
KOIN - Checking item - Image 2

I got the famous artist collection but most of it is missing..I only got one artist Mona Lisa and that was it.

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Penne Lse
map-marker Baltimore, Maryland

Conceal order to this address

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Like to council all orders to David Mo Lawrence 1419 T, street SE Washington DC20020 as of today 3/13/25

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Nicholas C Hbr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not receiving my purchase

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Updated by user Mar 12, 2025

Problem has not been resolved, support continues to just send me to automated machine....even when I request not to be. Extremely unprofessional, seems like they are just scamming me for money.

Original review updated Mar 12, 2025
I have sent several emails...but this is just the start...I Want My Silver Bars or My REFUND!!!
Hello, I ordered 1 gold maple leaf bar, and 24 Silver bars, but I only received the one gold bar, is there a second package I should be expecting? I have been charged for the full amount and would like my 24 silver bars, or my money back.

Please let me know how you would like to proceed with either sending me the bars I ordered or refunding me. Thank you!!
They then send me to automated Machine with no help and doesn't recognize my order number and I sent photos.
I have typed #TKC619830, TKC619830, #619830, AS WELL as 619830...the automated message says it doesn't recognize it.

Probably because only half my order was received. I would like my 24 silver coins that I paid for, or I would like a refund please.
I then email them again...they send me to the same automated machine, and thst is the only way to "try to get ahold of them" please anyone know how to solve this issue?
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Loss:
$156
Cons:
  • Scam

Preferred solution: Full refund

User's recommendation: Do not use Koin Club

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