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Kohnen Underground Utilities

Kohnen Underground Utilities

What is your customer experience with Kohnen Underground Utilities?

Kohnen Underground Utilities Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Kohnen Underground Utilities has a 1.0 star rating from 1 review and consumers are mostly dissatisfied. Reviewers note reliability mixed: one praises on-time locates, another reports property damage and rude customer service. Price level reported as medium and reviewers value reliability and billing practices.

Key Takeaways for Future Customers

  • Read Kohnen Underground Utilities reviews before hiring this utility contractor.
  • Expect medium pricing and check billing and terms in advance.

Negative Feedback / Risk Areas

  • Customer complaints about property marking damage and rude customer service.
  • Concerns about billing practices and responsiveness.

Positive Feedback

One reviewer reports timely arrival and accurate locates compared with competitors.

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Anonymous
map-marker Dallas, Wisconsin

Service that actually arrives on time and does accurate locates

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AI Highlights
  • - They completed work before the due date.
  • - Other firms arrived late.
  • - USIC didn't locate the phone line; B&M was off by 10 ft on the electric.

They were the only company that showed up and completed their work before the due date. USIC, B&M and TD&I showed up almost a week late. USIC didn't even locate their phone line and B&M was off on the electric by 10 ft (useless)

User's recommendation: Kohnen is a utility contractor. I doubt utilities look at these posts but if they do, hire Kohnen if you want your lines protected.

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Ben F Uvb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Graffiti on driveway

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AI Highlights
  • - They marked grass for utilities but only marked driveways they deemed not new.
  • - They defaced the property while leaving neighbor's cement intact.
Updated by user Oct 17, 2023

I contacted them they said they were not going to come clean it up and they hung up on me 715-556-****

Original review updated Oct 17, 2023
They were hired to mark the grass for underground utilities they took it upon themselves to only mark the driveways they deemed weren't new or nice enough. While my driveway cement may not be perfect it's far from falling apart.

My neighbors is newer and nicer than mine, while they will be horizontal boring under both our driveways they decided not to deface my neighbors cement I wish that I was given the same level of respect for my property as was extended to my neighbor.

I contacted the company and they were very rude and didn't seem to care that they defaced my property. I would like for them to remove the graffiti and apologize for being rude
Loss:
$100
Cons:
  • Are rude to customers

Preferred solution: Apology

User's recommendation: Use any other company

View full review

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