Koeppel Subaru
Koeppel Subaru Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.3 star rating based on 1 review; consumers are mostly dissatisfied. Rating distribution is 100% unfavorable. Consumers note issues with Discounts and Special Offers despite a low price level.
Positive Feedback
The main positive is a low price level, which reviewers say can make offers attractive for budget-conscious buyers.
Negative Feedback / Risk Areas
- Poor professionalism and communication, including unprocessed paperwork and missed confirmations noted in customer complaints.
- Unhelpful manager response and disappointing sales conduct reported by a recent lessee.
Key Takeaways for Future Customers
- Read Koeppel Subaru reviews and confirm paperwork delivery before arrival.
- Expect potential customer service issues; verify discounts and offers in writing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.3 star rating based on 1 review; consumers are mostly dissatisfied. Rating distribution is 100% unfavorable. Consumers note issues with Discounts and Special Offers despite a low price level.
Positive Feedback
The main positive is a low price level, which reviewers say can make offers attractive for budget-conscious buyers.
Negative Feedback / Risk Areas
- Poor professionalism and communication, including unprocessed paperwork and missed confirmations noted in customer complaints.
- Unhelpful manager response and disappointing sales conduct reported by a recent lessee.
Key Takeaways for Future Customers
- Read Koeppel Subaru reviews and confirm paperwork delivery before arrival.
- Expect potential customer service issues; verify discounts and offers in writing.
Turn one complaint into a collective action
Poor ethics and professionalism at the local dealer
- - Leased a car a week early; planned pickup July 4 with Mark.
- - Paperwork not processed; docs not received; manager George questioned happiness.
I have to tell that I had a worst experience at the Koeppel Subaru located at 42-01 Northern Blvd. I placed a lease order in a week advance that day I planned to pick up the car.
They told me to work on my paper to prepare for me to pick up the car on July 4th; the sales rep name is Mark. But, after I signed the paper to lease the car, they actually hadn't done anything on my paper and when I was on my way to pick up the car. Just in case I called them to confirmed if the car was ready to pick up. They actually hadn't done anything.
They said that I have never confirmed, which I sent them all the documents I was requested, but somehow they said they never received them. I stated that that the part of their job to confirm. Then even he MGR George said, that I don't want sell the car If you are not happy, instead of apology. what a demanding sales people.
How can I be a happy with all those poor service I was provided.
it is not a cheep purchase. I am sure the Subaru in Japan never wanted sell the cars in that way.They want to be happy to buy a car and enjoy that.Those people is never qualified to sell the spiritual of products.
- Service of local dealer
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