I am now on my third Kobo. After requiring many successful factory resets the first two locked up permanently, just out of warranty. Despite researching all the reset info I could find they did not respond, I even took one apart, replaced the battery and re-imaged the...Read more
Kobo Mini broken
My Kobo has lines running across the screen. I had the device for a month before it happened. I carry my Kobo in my bag at all times (I am a daily subway commuter) and with, I may add, a Kobo slip-on case. Kobo Customer Care assured me that based on my images I sent to...Read more
I am neutral for this complaint only because it has been handled by customer service. I purchased a Kobo e-reader from Chapters in the 2010 Christmas season. 2 days after first operation, the screen went blank. I assumed it was my fault since Chapters wouldn't...Read more
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