Travel Agencies Expert Talks
Terrible services, feel cheated
Bought buffet voucher with the company &;;;;;; my reservation is confirmed by the restaurant on the date I chosen. However, I got to know that the restaurant is closed due to cmco only when I arrive at the restaurant! The restaurant advice me to check with KLOOK on my refund or reschedule my booking. Contacted KLOOK &amp;amp;amp;amp;amp; been advised to reschedule my reservations, I rescheduled my reservation but then KLOOk informed me that my voucher is expired before my booking!! What the *** I paid the vouchers & get nothing?? KLOOK informed that they are checking on whether I'm able to reddem my voucher that is expired...till today, I haven't received any response from KLOOK & my voucher expired yesterday! Terrible services!!
Seri Kembangan, Selangor
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