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Failed delivery

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KLEKT - Failed delivery
I missed my parcel and I do not know how to get it. I cannot reach where my package is and get it to my address, thank you and let me know what is actually going on because I cannot hold this for long. Was supposed to have this in 12 working days, but it took much time than I expected, so please help me get my package as soon as you see this thanks
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Preferred solution: Deliver product or service ordered

User's recommendation: Good

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