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KLEKT

KLEKT

www.klekt.com
What is your customer experience with KLEKT?

KLEKT Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

KLEKT has a 1.8 star rating from 2 customer reviews; consumers are mostly dissatisfied, recent recommendation reads "Good" and price level is medium.

Positive Feedback

Recent feedback includes a "Good" recommendation and mentions a medium price level, suggesting occasional satisfactory purchases.

Negative Feedback / Risk Areas

  • KLEKT customer complaints focus on poor customer service responsiveness.
  • Customers report problems with returns and refunds, especially for size exchanges.
  • Failed delivery and delayed shipping with unclear parcel tracking are reported.
  • Discounts and special offers receive criticism for being inadequate or confusing.

Key Takeaways for Future Customers

  • Confirm size carefully before ordering to avoid return hassles.
  • Allow extra time for delivery and monitor tracking closely.
  • Read KLEKT reviews for recent delivery and service experiences before purchase.
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Sharyl Vaz

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Verified Reviewer

Returns

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AI Highlights
  • Wrong size: US 10.5 vs UK 10.5.
  • Struggling to contact support for exchange or refund.
  • Christmas gift timing is tight.

Hi I have ordered a pair of trainers but by mistake order a us 10.5 instead of uk 10.5. Really struggling to find a way to contact to discuss and exchange or refund so I can order correct size. This is a Christmas gift so time is tight

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Big G Xsa

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Failed delivery

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AI Highlights
  • I missed my parcel and cannot locate it.
  • It was due in 12 working days but took longer; please help me get it.
Contains 1 confidential file for company representatives

I missed my parcel and I do not know how to get it. I cannot reach where my package is and get it to my address, thank you and let me know what is actually going on because I cannot hold this for long. Was supposed to have this in 12 working days, but it took much time than I expected, so please help me get my package as soon as you see this thanks

Preferred solution: Deliver product or service ordered

User's recommendation: Good

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