Kleen Bathrooms

I placed a detailed request on Thumbtack where I described the dimensions and surfaces of each room in my home and the level of deep cleaning I required. The request could not have been more clean and no other contractor had any problems with it. Kleen Bathrooms was not the lowest bid, but since they were national and I wanted someone reliable, I accepted. Then they sent a cleaning lady that did not even bring supplies. My request stated that she needed to use a feather duster on my musical instruments, but she did not bring one and declined to use mine. Instead she vacuumed a few rooms while complaining that she should have brought her professional vacuum and then left. I had to revacuum everything anyway since she never bothered to dust. She also didn't mop or clean. She spent the entire time telling me about her miserable life. My wife has stage four terminal cancer and we have a 13 year old son together. No matter how hard her life my be, she isn't dealing with that. Besides we hired her to clean, not complain. When I contacted the company they told me they knew it would take more time and people and that the bid was fraudulent to begin with. They simply wanted to trick me long enough to get my credit card number. Once they had it a series of unauthorized charges started to post on my account. They say the reason why the cleaner left was because she was offended by the museum quality artwork in my home. But she tried to schedule a second visit. If she was offended, she would not have come back. The company says they would have never taken the project if they knew about the artwork, but they also tried to schedule her again after seeing it. Finally, I had to cancel an event which cost me a fortune and I had to clean the whole house myself which landed me in the emergency room due to my frail health. They nearly killed me. When I got home, I found that they had published false and libelous slander about me online and they won't take it down.