Klarna Reviews

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I made a purchase through Klarna. I have my bank card registered with them to have it taken out from my account. 2 of the items purchased didnt work out so I went over their return policy and simply returned in store. I reported the return on the app and waited for the...
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ID
#2991891 Review #2991891 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Questions

Agent put me on hold for 23 min and never came back. Im not sure what else to say all I called in for was because I thought an old email address connected to my account was prohibiting me from purchasing 15.00 worth of face cream

User's recommendation: Don’t do it.

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ID
#2936935 Review #2936935 is a subjective opinion of poster.
Pros
  • On app store
  • Help in time of need
Cons
  • Never get approved even for 15 dollars
Preferred solution
Allow me to prove myself and build credibility

No response to call

I want to cancel payments before they start. Impossible to get information. Getting pissed at you too!

User's recommendation: Be prepared to spend days trying to get answers.

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ID
#2919462 Review #2919462 is a subjective opinion of poster.
Location
Redmond, Oregon

Trying to ask question about cancellations.. Called but no response

Too difficult to have question answered!! Dont appreciate having to choose from their pre written questions that dont relate to mine
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ID
#2919395 Review #2919395 is a subjective opinion of poster.
Location
Redmond, Oregon
New Reviewer

Pissed

A transaction was literally less than 2 minutes and was completely canceled. Your stupid website says is 5-7 days before the refund gets back. You processed just now from the 10th. So its not 5-7 days. Its like 10-12 days. Leavened my lesson and wont be using this stupid service again. Credit card is better at the end of the day since your people are too lazy to process things fast enough.

User's recommendation: Hell’s *** no.

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ID
#2870468 Review #2870468 is a subjective opinion of poster.
Pros
  • Less usage of credit card and cash is nice
Preferred solution
Full refund

Horrible service

I just spent over 3,000.00 at Overstock. Because of your inept system, I used another bank. Your loss.

User's recommendation: Don't go with their credit system.

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ID
#2819468 Review #2819468 is a subjective opinion of poster.
Location
Granbury, Texas

Account

Nothing, there was no help! I have paid off thousand to you guys and then you just close my account! They don't help when you contact them and half of the time they are really rude!!! Most of the time I have called, they have not known how to speak English!

User's recommendation: Don’t use Klarna.

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ID
#2792867 Review #2792867 is a subjective opinion of poster.
Loss
$275
Preferred solution
Let the company propose a solution

Fraud

KLARNA does a "SOFT CREDIT CHECK" .. All of a sudden I'm denied, but KLARNA just gave me 1000.00 to speed KLARNA IS MESSING WITH OUR CREDIT EVERYTIME WE'RE DENIED....THERE'S CLEARLY SOMETHING FRAUD ABOUT THIS APP .. Calling the Better Business Bureau...

User's recommendation: Avoid with all cost .... do a soft credit check and then deny you.

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ID
#2768314 Review #2768314 is a subjective opinion of poster.
Location
Rochester, Michigan

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Returning

How do I go about returning a game I bought off the Klarna app it was a Nintendo switch . Was not able to return it to the store
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ID
#2686086 Review #2686086 is a subjective opinion of poster.
Product
Nintendo Switch Video Game Console
Loss
$89
Preferred solution
Full refund

STILL: Eventhough I HAVE spoken to Klarna

Klarna HAS NOT CREDITED the 2 charges of $59.99 from seller DavidWigs.com!! They have ONLY given me a $38.88 credit! I have had to pay everything off.

User's recommendation: ALWAYS, ALWAYS READ your statements, KEEP TRACK of who and what is being billed on your account, DOB'T EVER trust that they'll do what they say...IT'S YOUR MONEY!

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1 comment
#2009353

Dear PissedConsumer253**** of Woodway, TX, Thanks for leaving comments here to us, sorry for any inconvenience, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

ID
#2533852 Review #2533852 is a subjective opinion of poster.
Location
Woodway, Texas

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