Klarna Reviews

Show reviews that mention
service customer service customer credit account refund payments payment email business
Filter review
New Reviewer

Grote oplichters

Ik moest betalen voor iets wat ik niet gevraagd had en moest naar de politie gaan de politie zegt dat dit oplichters zijn. Heel raar nadat ik heb dat verteld heb komt hier een pakje aan dat in juni door derden besteld is. Ik betaal Niks pakje gaat terug naar afzender op Advies van advocaat.

User's recommendation: Geen gebruik maken.

View full review
ID
#2879307 Review #2879307 is a subjective opinion of poster.
Pros
  • Vriendelijkheid van john de vrouwen behandelen je alsof je liegt
Loss
$35
Preferred solution
Niks dat ze de factuur laten verscheuren bij het incasso bureau ik betaal Niet voor iets wat ik niet besteld heb, iets om te vermageren ik ben 1 m64 en weeg 55 kg dus *** achterlijker kan het nog.
New Reviewer

Pissed

A transaction was literally less than 2 minutes and was completely canceled. Your stupid website says is 5-7 days before the refund gets back. You processed just now from the 10th. So its not 5-7 days. Its like 10-12 days. Leavened my lesson and wont be using this stupid service again. Credit card is better at the end of the day since your people are too lazy to process things fast enough.

User's recommendation: Hell’s *** no.

View full review
ID
#2870468 Review #2870468 is a subjective opinion of poster.
Pros
  • Less usage of credit card and cash is nice
Preferred solution
Full refund

Complaint

Yall trying to send to me a debt collection lolx. 1st of all them green and blue dunks are fake yall can have them back. 2nd of all i never recieved the 2nd pair purple and white dunks. So im not paying on something i never recieved in the 1st place.
View full review
ID
#2869299 Review #2869299 is a subjective opinion of poster.
Location
Atlanta, Georgia

Refund questions

I never received a refund from the bed i returned. Its been 3 weeks that it was returned and no refund. I cannot talk to a live person when i call. Its a terrible way to do buisness. Now you want another payment.be able to talk to customer service on the phobe
View full review
ID
#2855953 Review #2855953 is a subjective opinion of poster.
Location
Middle Island, New York

Refund not recieved

Terrible i need to speak to someone in Customer service that I can't get through they won't let me call very bad way to do business

User's recommendation: Answer your Customer service Not that people have to stay on on their phone or on their computer to talk people like to talk to people not computers.

View full review
ID
#2836869 Review #2836869 is a subjective opinion of poster.
Location
Middle Island, New York

Horrible service

I just spent over 3,000.00 at Overstock. Because of your inept system, I used another bank. Your loss.

User's recommendation: Don't go with their credit system.

View full review
ID
#2819468 Review #2819468 is a subjective opinion of poster.
Location
Granbury, Texas
New Reviewer

I’m not sure what I’m supposed to put in this field I need to speak to a customer service representative

My I placed an order and I'm not sure if the payments of broken down if they took the payment infoorder
View full review
ID
#2801458 Review #2801458 is a subjective opinion of poster.
Preferred solution
Price reduction

Account

Nothing, there was no help! I have paid off thousand to you guys and then you just close my account! They don't help when you contact them and half of the time they are really rude!!! Most of the time I have called, they have not known how to speak English!

User's recommendation: Don’t use Klarna.

View full review
ID
#2792867 Review #2792867 is a subjective opinion of poster.
Loss
$275
Preferred solution
Let the company propose a solution
I am uterrly dissatisfied with your company that i once loved!!! My email on my account is: brooklynsmomma@***.com. To start off--I have proof and screen shots from the other day i was told i was only going to be paying 62 dollars in four installments for my purchase....
View full review
View full review
1 comment
#2048091

Wow same thing happened to me! I paid for a pair f jeans fo $65 but somehow my owed amount is $85, shipping does not cost 20 so I’m not sure what the extra charge was so crazy

ID
#2777006 Review #2777006 is a subjective opinion of poster.

Fraud

KLARNA does a "SOFT CREDIT CHECK" .. All of a sudden I'm denied, but KLARNA just gave me 1000.00 to speed KLARNA IS MESSING WITH OUR CREDIT EVERYTIME WE'RE DENIED....THERE'S CLEARLY SOMETHING FRAUD ABOUT THIS APP .. Calling the Better Business Bureau...

User's recommendation: Avoid with all cost .... do a soft credit check and then deny you.

View full review
ID
#2768314 Review #2768314 is a subjective opinion of poster.
Location
Rochester, Michigan

Cannot make Payments on My Account

I contacted Klarna customer service on Jul 25 stating I could not make a payment. When I went to make the payment, the app was telling me I had nothing to do. The customer service person said they were having technical issues and to ignore the notice. Today I get a new notice my account is behind with a $25 fee tacked on. I still cannot make any payments. I need to be able to make payments and no one seems to be able to help out. Please delete one of the email accounts, ccirino@***.com. Christy Cirino 630246****

User's recommendation: No customer service.

View full review
ID
#2733937 Review #2733937 is a subjective opinion of poster.
Location
Chicago, Illinois

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Returning

How do I go about returning a game I bought off the Klarna app it was a Nintendo switch . Was not able to return it to the store
View full review
ID
#2686086 Review #2686086 is a subjective opinion of poster.
Product
Nintendo Switch Video Game Console
Loss
$89
Preferred solution
Full refund

STILL: Eventhough I HAVE spoken to Klarna

Klarna HAS NOT CREDITED the 2 charges of $59.99 from seller DavidWigs.com!! They have ONLY given me a $38.88 credit! I have had to pay everything off.

User's recommendation: ALWAYS, ALWAYS READ your statements, KEEP TRACK of who and what is being billed on your account, DOB'T EVER trust that they'll do what they say...IT'S YOUR MONEY!

View full review
1 comment
#2009353

Dear PissedConsumer253**** of Woodway, TX, Thanks for leaving comments here to us, sorry for any inconvenience, Please provide us your order number and login email address. That way, we can check the status of your order and we can provide the correct resolution to your concern.

ID
#2533852 Review #2533852 is a subjective opinion of poster.
Location
Woodway, Texas

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article