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KITV

KITV

www.kitv.com
What is your customer experience with KITV?

KITV Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

KITV reviews show a 1.0 star rating from 2 customer reviews, with mostly negative sentiment and a 100% unfavorable distribution.

Key Takeaways for Future Customers

  • Expect recurring technical difficulty on channel 4 affecting live shows and reception.
  • Customer complaints mention billing concerns and poor customer service response.
  • Coverage updates are provided but may not reach all affected viewers during outages.

Negative Feedback / Risk Areas

  • Repeated technical outages and reception problems.
  • Poor handling of billing disputes and rude customer service reports.
  • Delayed outage estimates causing food loss and frustration.

Positive Feedback

Staff provide public updates during outages, and some viewers appreciate the coverage efforts.

View full overview ›

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scott s Uyg

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Verified Reviewer

I need. to talk to somebody because channel 4 does not pick up technical difficulty all the time

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AI Highlights
  • - Channel 4 keeps flashing off with a technical difficulty message.
  • - It started about three weeks ago and I can't watch the new shows.

While I am watching channel 4, it keeps on flashing off it says technical difficulty. We are working on it and we will solve it soon and they never solve it. It started about three weeks ago now the new shows are on and I cant even watch them.

User's recommendation: They could get us better reception on channel 4. It’s always saying technical difficulty. We’re working on it at the moment. All the new shows are on and I can’t watch them.

View full review
Pamela J Daq

Coverage of Eastside power outage

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AI Highlights
  • - There was a 5-day outage in Puna with no estimate.
  • - About $300 of food spoiled during the outage.
  • - HELCO billed $50 while I was away Dec 13–Jan 11.

I'm glad to see you are keeping the public updated, though those adversely affected aren't seeing it. Just before Christmas our power went out for 5 days here in Puna and we couldn't even get an estimate as to when it would be back on!

I lost about $300 worth of food thinking surely it will be back on soon.

It seemed like the linemen fled the Big to go elsewhere to work and we were left to fend for ourselves! Then, HELCO had the audacity to bill me $50 even though we were off island from December 13th - January 11th!!!

Loss:
$300
Pros:
  • Staying on top of pertinent information
  • Good reporting

Preferred solution: Apology

User's recommendation: Install solar!

View full review
Anonymous
map-marker Honolulu, Hawaii

You suck

AI Highlights
  • - Good Morning Hawaii (5am-7am) did not announce the winner.
  • - Told it would be announced in ten minutes, but never happened; corporate was rude.

When I watch a program good morning Hawaii from 5am to 7am and they do not announce a winner for a contest they are running and when I call in a out 10 mins before 7am to find out about the contest I was told they will announce the winner in ten minutes but it never happened and when I call corporate I get treated wrong and given rude customer service I am making a fcc complaint on this issue call me 1-80*-782-****

View full review

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