Pamela J Daq
map-marker Keaau, Hawaii

Coverage of Eastside power outage

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I'm glad to see you are keeping the public updated, though those adversely affected aren't seeing it. Just before Christmas our power went out for 5 days here in Puna and we couldn't even get an estimate as to when it would be back on! I lost about $300 worth of food thinking surely it will be back on soon. It seemed like the linemen fled the Big to go elsewhere to work and we were left to fend for ourselves! Then, HELCO had the audacity to bill me $50 even though we were off island from December 13th - January 11th!!!
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  • Staying on top of pertinent information
  • Good reporting

Preferred solution: Apology

User's recommendation: Install solar!

map-marker Honolulu, Hawaii

You suck

When I watch a program good morning Hawaii from 5am to 7am and they do not announce a winner for a contest they are running and when I call in a out 10 mins before 7am to find out about the contest I was told they will announce the winner in ten minutes but it never happened and when I call corporate I get treated wrong and given rude customer service I am making a fcc complaint on this issue call me 1-80*-782-****
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Reason of review:
Poor customer service

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