KitNipBox
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KitNipBox Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
KitNipBox has 3.3 star rating based on 22 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Cats love it, Be ok for small cats, Cats love them and they get new toys once a month.
Cons: And you never really know when its coming, Price, Get same products every month.Recent recommendations regarding this business are as follows: "NEVER", "NEVER", "Great cat toys.", "Don’t do it ! Am so sorry that I did this they get you on their list and then you can’t get off I have called and written emails but they just ignore you and keep taking your money.", "Received a reply and problem solved".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
KitNipBox has 3.3 star rating based on 22 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Cats love it, Be ok for small cats, Cats love them and they get new toys once a month.
Cons: And you never really know when its coming, Price, Get same products every month.Recent recommendations regarding this business are as follows: "NEVER", "NEVER", "Great cat toys.", "Don’t do it ! Am so sorry that I did this they get you on their list and then you can’t get off I have called and written emails but they just ignore you and keep taking your money.", "Received a reply and problem solved".
Most users ask KitNipBox for the refund as a solution to their issues.
Review authors value the most Layout of Store and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top KitNipBox Reviews
"Love this company"
I had to stop delivery. My husband and I are both out on medical leaves. The kitties really enjoy their gifts. User's recommendation: Great cat toys.
"Trying to cancel"
Cant get them to cancle subscription Did a trial with them. Tried to cancle but can get any response. Dont know what to do by now User's recommendation: Don’t...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
To cancel my subscription!!
- You charge bank accounts twice instead of once like its supposed to be
Preferred solution: A refund and my subscription canceled so you don't do this again
User's recommendation: NEVER
Fenton, Michigan
Love this company
User's recommendation: Great cat toys.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Trying to cancel
- Be ok for small cats
- None for me
User's recommendation: Don’t do it !!! Am so sorry that I did this they get you on their list and then you can’t get off I have called and written emails but they just ignore you and keep taking your money.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tucson, Arizona
To cancel my subscription
User's recommendation: NEVER
Chambon-Sur-Voueize, Nouvelle-Aquitaine
Cancel membership
Preferred solution: Full refund
Hi there - we're so sorry to hear your kitty hasn't been enjoying his new toys as much as we had hoped. If you could please send an email to our customer service team at meow@***.com someone would be happy to help make this up to you.
North Richland Hills, Texas
Stopping kitnipbox
Thank you so much for the great review! If you need any assistance, please email our customer service team at meow@***.com and someone would be happy to help.
Pittsburgh, Pennsylvania
Subscription
User's recommendation: Received a reply and problem solved
If you could please send an email to our customer service team at meow@***.com someone would be happy to assist you with our double promotion!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
In need of a promo code per the message on Facebok
- Delivery and surprises for my kitty
Preferred solution: Price reduction
We're so sorry for the delay in replying. We hope you were able to speak with one of our team members regarding a promotional code. Please don't hesitate to reach out to our customer service team at meow@kitnipbox.com if there's anything thing else we can do to help.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chandler, Arizona
Didnt receive box last month
Preferred solution: Deliver product or service ordered
Hi Julie - we're so sorry to hear your box never made it to you. We want to assist you with this immediately, so we'd appreciate it if you could please send an email to our customer service team at meow@kitnipbox.com.
We'll also be happy to update your account information. Thank you so much.
Watertown, New York
I would like to cancel starting 8/1/22
Hi Deborah - we'd appreciate it if you could please reach out to our customer service team at meow@kitnipbox.com and someone would be happy to assist you with a cancellation. Thank you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Shrewsbury, Massachusetts
The chepest bunch oi junk I ever got!
Preferred solution: Cancel subscription!
We're very sorry to hear of the disappointment you felt over your box. We want to provide all of our human and kitty customers with the best possible experience, and again we're so sorry for letting you down. We'd appreciate it if you could please email our customer service team at meow@kitnipbox.com as someone would like to make this up to you.
Roanoke, Virginia
Cancellation of service
Preferred solution: Not applicable
Thank you so much for taking the time to share this wonderful feedback, Kimberly! We're so happy to hear you had such a great KitNipBox experience! We hope we'll have the chance to spoil your kitty again in the future!
Apex, North Carolina
Where's my order
We're so sorry to hear you haven't yet received your box. Shipping typically takes between 5-7 business days. If you could please reach out to our customer service team at meow@kitnipbox.com someone would be happy to look into this for you right away to make sure your box is on the way.
Springfield, Missouri
My cat died. How do I return my kit nip box?
Preferred solution: Full refund
User's recommendation: Yes.
We're so sorry for your loss. We want to assist you with this right away so we'd appreciate it if you could please send an email to our customer service team at meow@kitnipbox.com.
Oakland, California
Change payment date
User's recommendation: I am very pleased with this product.
We'd be happy to assist you with updating your billing date, so we'd appreciate it if you could please email our customer service team at meow@kitnipbox.com. Thank you so much!
Marietta, Georgia
Billing problems- on your end
User's recommendation: Wouldn’t recommend
We're so sorry to hear of your billing issue. We want to fix this for you right away, so we'd appreciate it if you could please reach out to our customer service team at meow@kitnipbox.com and someone would be happy to help.
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Hi there - we're so sorry to hear you've had trouble with your cancelation. If you could please send an email to meow@***.com one of our customer service team members would be happy to assist you right away.