Kite Hill
Kite Hill Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment: mixed; customers praise the almond milk vanilla yogurt but report difficulty reaching customer service and an isolated report of foreign material in a yogurt cup, reflected in Kite Hill reviews.
Positive Feedback
Customers enjoy the flavor and texture of Kite Hill almond milk vanilla yogurt and would recommend products if customer service were easier to reach.
Negative Feedback / Risk Areas
- Reports of hard-to-reach customer service and chat options that involved charges point to Kite Hill customer complaints.
- Concern about possible foreign material in yogurt raises product safety questions.
Key Takeaways for Future Customers
- Try products for taste but monitor reviews for product issues.
- Be aware of potential customer service and billing obstacles when seeking refunds or support.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment: mixed; customers praise the almond milk vanilla yogurt but report difficulty reaching customer service and an isolated report of foreign material in a yogurt cup, reflected in Kite Hill reviews.
Positive Feedback
Customers enjoy the flavor and texture of Kite Hill almond milk vanilla yogurt and would recommend products if customer service were easier to reach.
Negative Feedback / Risk Areas
- Reports of hard-to-reach customer service and chat options that involved charges point to Kite Hill customer complaints.
- Concern about possible foreign material in yogurt raises product safety questions.
Key Takeaways for Future Customers
- Try products for taste but monitor reviews for product issues.
- Be aware of potential customer service and billing obstacles when seeking refunds or support.
Turn one complaint into a collective action
Washington, District Of Columbia
Problem with yogurt
- - Support contact failed and chat charged; I enjoy almond milk vanilla yogurt but saw long silvers instead of specks and ask if safe or if prep changed.
There is mo customer service. No way to call, no response to emails and $5.99 to get an answer from a chat.
I tried to contact you without success and ultimately got to a chat that wanted to charge me for the answer.
I enjoy your almond milk vanilla yogurt and noticed on my last order that instead of specks of vanilla there were long silvers. Is this safe or have you changed something in the preparation?
Thank you.
Janie
User's recommendation: If there was an easy way to reach customer service I would recommend their products
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