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I replaced all my kitchen appliances just 3 years ago with stainless KitchenAid appliances. After 2 and a half years the oven started having problems. I had technicians come out several times and try to fix it, but the problems persisted. Then the oven completely died and tried to switch itself into the self-cleaning phase. I can get the oven to work sometimes, but if it gets too hot it dies again!! I contacted customer service, and aside from...
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WP2008

WP2008 Hi rlcarlsbad, we can understand your frustrations and we are very sorry to learn of your experience with your Oven. You are welcome to email us directly at KitchenAid_Digital...

WP2008

WP2008 Thank you for the review, rlcarlsbad. We are sorry for the frustrations, at this time if you have a home warranty we would refer you to them. Hopefully this information is ben...

1.0
I didn't like
  • Product or customer service
  • Quality for price paid
  • Actual product as i have a lemon
#1014014
We built a new home and I was very excited to order my new appliances. I chose Kitchenaid for my dishwasher, gas range and fridge and Whirlpool for my washer dryer. What a SCARY DISPPOINTMENT!! PROBLEM # 1 - First sent an electric range instead of a gas range. Sears reordered and finally received correct range. (MY SALES REP AT SEARS WAS AWESOME!!) PROBLEM # 2 Then a fan that cools failed. Error code regarding. Noted that I am not the only one...
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2.1
I didn't like
  • Quality
  • Dangerous appliance
  • Lack of technicians qualified in gas in our area
#1010328
After numerous calls and emails. Kitchen Aid does not have an answer to the horrible smell that comes from the inside of my dishwasher. All they could say, run the affresh through every 30 days. Between that run vinegar through a wash cycle. This does not even help anymore. I am to the point of after only owening this dishwasher for 2years to replace it. I have cleaned the filters, wiped the inside of the washer out, it is clean but smells. How...
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WP2008

WP2008 We are very sorry to hear about the issue you are experiencing with your KitchenAid Dishwasher. There can be a couple of explanations for the odor you are experiencing. If you...

1.1
I didn't like
  • Would never buy another kitchen aid dishwasher
#1005020

Kitchenaid Rebate Review

#972633
Missed submitting the rebate form by 1 day and they are now not giving me my rebate! Horrible customer service!!! Never buying kitchen aid again!!!
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Kitchenaid Kfis29pbms Refrigerator Review

#897666
2.2
The refrigerator stopped cooling . Tech came after a week, motor & fan gone. They ordered it and the part was on bac order, we never would have known if we hadn't called sears after a week when the part didn't show. Refrigerator has been down 2 weeks. Unacceptable it's not even a year old
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Kitchenaid Refrigerator Review

#885764
1.4
I have had 2 counter-depth French door fridges delivered, and quit cooling within a week!! KA quality stinks!! Their customer service refused to do anything until a service person tried to fix it. Lowe's replaced the first one, but want me to exchange it for a different brand now.
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Kitchenaid Kdfe304dss0 Dishwasher Review

#835546
Kitchenaid - Simple Review #1461524697
1 of 1
Spent almost $1000 on this stainless steel dishwasher and rusting on the inside and it is approx. 2 years old.
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We are in a new home build since August 2016. We have the Kitchen Aid double microwave/convection oven combo #KOCE500ESS04. In November my husband BARELY tapped the lip on the edge of the glass turn table plate and a big chunk chipped off. I've had several microwaves over the years and this issue has never happened. I called customer service thinking it would be covered under warranty but no, this part is only under warranty for 30 days....
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I have a gas/dual fuel range that I bought exactly 2 years ago. I cannot believe that a major appliance with a supposedly "good reputation" is no longer functioning to the point that I can no longer use the ovens!! I have never had to use the self-cleaning mode so what's going on??? I cannot afford repair costs. The local appliance repair service that I called hung up on me because I complained about it. It seems that an appliance that I paid...
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#995999
This highly rated Kitchenaid KSC6223SS seems to continue to have major issues surrounding the ceramic crock and its ability to easily and frequently crack even with proper care. Upon viewing their website, the largest complaint surrounding this slow cooker is 1. uneven heating and 2. numerous reports of faulty ceramic crock vessels. Many of the complaints can be found on under reviews for replacement of the crock. Some people have also stated...
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2.7
#991186
The control panel got fried only two days after the warranty expired! I am told a replacement will cost $460. The knobs will turn if you so much as brush up against them and it will start leaking gas. I've come downstairs in the morning twice now to a kitchen reeking of gas. I've heard both of these issues are widespread with KitchenAid ovens and would strongly recommend steering clear. they are unreliable, not to mention extremely dangerous. I...
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Frig is too warm and will not cool down as it should. Parts to make it right are in stock or take a week to receive. Frig is only 9 months old and for the cost we paid the product in worth it. I have a 25 year old cheep GE freezer and never had one issue with it. I would hope Kitchen Aid would make it right, but that appears it will not happen. Just heard parts are on back order with no idea when it will be available. Should have purchased a...
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#984322
Poor quality, dishwasher 1 month old, rust in the bottom, all over my dishes...their fix was to send someone to Clean It..sure no problem, he was here and guess what More Rust. What a piece of junk. I just want them to replace the thing and leave me alone, I do suggest anyone looking, better walk on by that KitchenAid products, As I type this I am still on hold with customer service, what another joke, they just keep passing you around. As of...
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I didn't like
  • Setting on hold for 55 minutes and 45 seconds as of right now
#981997

Contact Kitchenaid

Headquarters Address:
KitchenAid
For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022
For housewares, to customer sutisfaction center, PO box 218, St. Joseph, MI, 49085
Phone:
(800) 422-1230
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Top Rated Products Manufactured by Kitchenaid

I have the KitchenAid combo wall oven/microwave in my new home. I purchased it again because I loved it for 8 years in the home I sold earlier this year. After I began using it in the new home I noticed the cooling fan noise was very loud. It is so loud in fact that it disturbs conversation when sitting 12 feet away at the kitchen table or in the adjacent family room. I've had the technician out 3-4 times for this issue. He replaced the cooling...
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3.5
I liked
  • Were willing to send a technician out to the house
I didn't like
  • Minimized my complaint and said the issue was normal
#981724