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Kitchenaid - FRIDGE IMPLOSION THREE YEARS OLD!
#NOKITCHENAID from #KitchenAid... You cannot give us a peace of mind warranty on our three year old non-working fridge because... and I quote; "age of the unit!" Yet, we can purchase one for only $499. Both the catastrophic failure of the evaporator and the leaky...
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Anonymous
KB

If the manufacturer does not specify terms under "age", how can they exclude? Do they even define what is or isn't normal wear / tear? A refrigerator of 3 yrs age should not...

Anonymous
Anonymous

What's wrong? It looks great - wish I had one.

1.6
I liked
  • Reaction time
I didn't like
  • No financial support
#1040337
Reply to reviews
I purchased 4 appliances: Dishwasher KDTE254EBL Range KSEG700EBL Refrigerator KRSF505EBL Microwave Oven KMHP519ESS Had them delivered and only the Range and Fridge was installed (Partially as the plug at the back of the oven hit the wall and the waterline leaked) . Not...
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#1032375
Reply to reviews
3 out of the 4 appliances we bought for our new kitchen 3 years ago were Kitchenaid. The dishwasher was Bosch. Last year a fused failed in our Kitchenaid oven when we tried to clean it. The repairman said don't use the self-cleaning feature because it will continue to...
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WP2008
WP2008

Dear anonymous: Thank you for for your review. We are sorry to hear of the concerns that you have experienced with your appliances. Would be happy to look further into this. ...

Kitchenaid Dishwasher Review

#1024538
1.0
Bought $8000 worth of kitchenaid appliances black stainless in Nov was just told by seller the range would not be here till end of May or June Factory delay WTF By the way the dishwasher went belly up once all ready. Boy did I buy the wrong brand Customer service is not the same as it used to be!
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Kitchenaid Mixer Review

#1022325
1.0
Kitchenaid heavy duty lift arm mixer. In 2 and half years been replaced a number of times, repaired a number of times, never lasts longer than 2 months was the maximum, 2 weeks this latest time...kitchenaid dont want to know! Say they dont offer refunds and someone will be in touch...been telling me someone will be in touch for a month now!!
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Kitchenaid Rebate Review

#972633
Missed submitting the rebate form by 1 day and they are now not giving me my rebate! Horrible customer service!!! Never buying kitchen aid again!!!
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Kitchenaid Kfis29pbms Refrigerator Review

#897666
2.2
The refrigerator stopped cooling . Tech came after a week, motor & fan gone. They ordered it and the part was on bac order, we never would have known if we hadn't called sears after a week when the part didn't show. Refrigerator has been down 2 weeks. Unacceptable it's not even a year old
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Kitchenaid - Plastic parts inside my KitchenAir microwave instead of metal
The door release on my KitchenAid KCMS20555SSS-1 microwave oven ceased to function. I am comfortable unscrewing the security screws to remove the casing, as I had to open it months ago to replace a $1 fuse that rendered my microwave inoperative. This time I removed the...
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WP2008
WP2008

We are very sorry to learn of your dissatisfaction with your Microwave. We appreciate all feedback and have documented your concerns. We will be sure to pass them along for fu...

1.2
I didn't like
  • Poor quality of inside glass door
#1020793
Reply to reviews
I bought the top of the line Kitchenaide dishwasher, KUDE50cxss9. Everytime there is a power outage, the control panel goes blank. I called Kitchenaide and since it is past the one year mark, there is no warranty coverage. A service tech came out and reset the...
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WP2008
WP2008

We are sorry to hear of your dishwasher concern. We would be happy to look into your concerns but we will need your model and serial number, your name, phone number, address, ...

2.4
I liked
  • Look of the appliance
I didn't like
  • Would never buy another kitchen aid dishwasher
  • Unhelpful customer service
  • Poor customer service
#1015850
Reply to reviews
Kitchenaid - Kitchen Oven dies after 3 years, customer service won't help
Kitchenaid - Kitchen Oven dies after 3 years, customer service won't help
I replaced all my kitchen appliances just 3 years ago with stainless KitchenAid appliances. After 2 and a half years the oven started having problems. I had technicians come out several times and try to fix it, but the problems persisted. Then the oven completely died...
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Anonymous
rlcarlsbad

Hi Charlie, yes we had tried that but no luck. Update on my issue: KitchenAid DID agree to let me purchase a new oven with the funds I received as cash out from my home warran...

Anonymous
Charlie

Hey, I now this might sound dumb, have you unplugged your oven from power for about 5 minutes. Sometimes shutting off at breaker does not clear or reset memory sorry can not ...

1.6
I didn't like
  • Quality for price paid
  • Actual product as i have a lemon
  • Product or customer service
#1014014
Reply to reviews
We built a new home and I was very excited to order my new appliances. I chose Kitchenaid for my dishwasher, gas range and fridge and Whirlpool for my washer dryer. What a SCARY DISPPOINTMENT!! PROBLEM # 1 - First sent an electric range instead of a gas range. Sears...
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WP2008
WP2008

Dear BonEcho: Thank you for contacting Whirlpool regarding your appliance. We are happy to look into your concerns but we will need your model and serial number, your address,...

2.1
I didn't like
  • Unreliable poorly made product
  • Lack of technicians qualified in gas in our area
  • Dangerous appliance
#1010328
Reply to reviews
After numerous calls and emails. Kitchen Aid does not have an answer to the horrible smell that comes from the inside of my dishwasher. All they could say, run the affresh through every 30 days. Between that run vinegar through a wash cycle. This does not even help...
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WP2008
WP2008

We are very sorry to hear about the issue you are experiencing with your KitchenAid Dishwasher. There can be a couple of explanations for the odor you are experiencing. If you...

1.1
I didn't like
  • Would never buy another kitchen aid dishwasher
#1005020
Reply to reviews
We are in a new home build since August 2016. We have the Kitchen Aid double microwave/convection oven combo #KOCE500ESS04. In November my husband BARELY tapped the lip on the edge of the glass turn table plate and a big chunk chipped off. I've had several microwaves...
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WP2008
WP2008

Dear anonymous: Thank you for contacting Whirlpool regarding your appliance. We are happy to look into your concerns but we will need your model and serial number, your addres...

Contact Kitchenaid

Headquarters Address:
KitchenAid
For large appliences, to correspondence team 553 Benson Road, Benson Harbor, MI, 49022
For housewares, to customer sutisfaction center, PO box 218, St. Joseph, MI, 49085
Phone:
(800) 422-1230
More
I have a gas/dual fuel range that I bought exactly 2 years ago. I cannot believe that a major appliance with a supposedly "good reputation" is no longer functioning to the point that I can no longer use the ovens!! I have never had to use the self-cleaning mode so...
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WP2008
WP2008

Dear anonymous: Thank you for contacting Whirlpool regarding your appliance. We are happy to look into your concerns but we will need your model and serial number, your addres...

#995999
Reply to reviews