Kitchen Stuff Plus
Kitchen Stuff Plus Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kitchen Stuff Plus reviews show a 2.5 star rating from 3 customer reviews with consumers mostly dissatisfied, citing issues with shipping and returns.
Positive Feedback
Some reviewers value discounts and privacy protections and one customer noted a successful coupon resolution and willingness to shop again.
Negative Feedback / Risk Areas
- Repeated shipping delays and lost orders leading to unresolved refunds and clear customer complaints about order tracking.
- Return and exchange refusals with staff handling returns poorly and inconsistent refund or cancellation policies.
- Occasional wrong items sent and unhelpful customer service responses.
Key Takeaways for Future Customers
- Expect medium price level but verify shipping timelines and watch for potential delays before relying on 24-hour shipping claims.
- Document returns and communications; insist on written refund confirmations if facing exchange or refund issues.
- Contact customer service early and follow up persistently if problems arise; consider reviews and customer complaints when deciding to purchase.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Kitchen Stuff Plus reviews show a 2.5 star rating from 3 customer reviews with consumers mostly dissatisfied, citing issues with shipping and returns.
Positive Feedback
Some reviewers value discounts and privacy protections and one customer noted a successful coupon resolution and willingness to shop again.
Negative Feedback / Risk Areas
- Repeated shipping delays and lost orders leading to unresolved refunds and clear customer complaints about order tracking.
- Return and exchange refusals with staff handling returns poorly and inconsistent refund or cancellation policies.
- Occasional wrong items sent and unhelpful customer service responses.
Key Takeaways for Future Customers
- Expect medium price level but verify shipping timelines and watch for potential delays before relying on 24-hour shipping claims.
- Document returns and communications; insist on written refund confirmations if facing exchange or refund issues.
- Contact customer service early and follow up persistently if problems arise; consider reviews and customer complaints when deciding to purchase.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
North York, Ontario
Order never arrived
I placed an online order on December 4th since they advertise 24-hour shipping on their website. So I paid nearly $10 in shipping, and as of December 17th, my order is nowhere to be found.
Since they claim it was shipped on December 10th, I am not able to cancel the order.
I reached out to customer service on December 14th, and they said they would look into the issue, but then they refused to respond to any further messages and have not provided any updates. So I didn't receive my order, and they refuse to provide a refund.
Preferred solution: Full refund
User's recommendation: I placed an online order on December 4th since they advertise 24 hour shipping on their website. So I paid nearly $10 in shipping and as of December 17th my order is nowhere to be found. Since they claim it was shipped on December 10th, I am not able to cancel the order. I reached out to customer service on December 14th and they said they would look into the issue and then they refused to respond to any messages and have not provided any updates. So I didn't receive my order and they refuse to provide a refund. Avoid! Once they get their money they don't care if you receive your order.
Scarborough, Ontario
They refused my retun after buying 18 hours.
Nov 1 at 1 am I have bought a garbage bin.Nov 2 at 11 am went for return. They found little stain on the bin .
I drove back and forth 50 min after cleaning the stain .Now they are saying they cant return because it is used.
I did not use only 18 hours it was in house. How rude and unprofessional.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerAbout a sale person in 30-16 Willam road.
I went to return something and had a bad experience with sales person keep
Argue with me and said you used this item I can't take it back it's okay I understand they need check before get the item, but she doesn't need to talk about all the customer, everyone saying the same thing when they come to return. Is this how a sales person behave with costumer I can't believe this I was so upset and writing this the person who talk me like this ID 5750-SF I found on my receipt number 13641****. Could you please give her training we are coming there to go shopping, something like this feel like don't want to go again.
User's recommendation: If they find something wrong with return item they can say in a manner way welcome the customer they thank you.
Wrong priduct
I have selected different colours of kitchen clothes. But they have sent all one colour. Very disappointing.
Preferred solution: Price reduction
Richmond Hill, Ontario
20% coupon
have requested coupon several time with no reply
Coupon was given to me. Thanks
Would do business with Kitchen Stuff Plus again
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Put yourself in their shoes. You knew very well it was used and tried to return it anyway.
Who do you think you are? What if they didn’t notice it was used?
Do you want to buy something used? How about you take personal responsibility and not waste the worker’s time in the future.