Kitchen Magic Refacers

I was very disappointed when I heard that one of your representatives would not give an estimate or even consider giving her an estimate unless her husband was with her. I think this is very sexest and a very bad business practice.

You did a wonderful job on my kitchen, and I recommended you highly to a number of my friends. Then for you to treat them so badly made me feel terrible that I had done so.

Women are usually the ones who make the decisions, especially where the kitchen is concerned.

I don't think I will recommend you in the future, if this is the way you treat your customers.

I have had the same experience with Kitchen Magic, refusing to come to my house to give me an estimate on work unless my husband is home. I would never use them.

No thanks kitchen tragic

Nazareth one is the sexist one...

I too work for this company. I am not family but have been there for more than 20 years.

They have ALWAYS done right by our customers and since day one their motto has been "the customer is always right".

We do have REAL contest winners. I see the names drawn and speak with the people who have won every time.

Perhaps you are just a disgrunted prior employee.

We strive to only keep the best employees here at Kitchen Magic.

do not let these people near your kitchen. after waiting 5 weeks with our kitchen torn up because the wrong doors were ordered, the handles have been installed out of plumb and not level.

The kitchen looks like ***. Do not let these people work on you kitchen.

Do not let these people do work on your kitchen.

After waiting 5 weeks with our kitchen torn up because the wrong doors were ordered the handles have been installed out of plumb and not level with other handles. The kitchen looks like ***. Keep these people away from your kitchen if you dont want it to look worse then before they started.

Wow that's a lie... Most home improvement companies DON'T require both homeowners be present to quote. That's only the sexist Kitchen Magic of Nazareth PA

The same thing happened to me in that I ,too, could not get someone to speak to only me and not my partner together. They were rather rude and dismissive of my needs. After several calls I finally had to tell them never to call me again.

The fact is that the wife asked for the cheapest product available because they are moving. We only provide high quality solid hardwood doors, not laminate, RTF, or low grade veneered doors.

These products are cheap. Kitchen Magic Refacers, Inc. does not provide cheap or low quality doors.That was explained to the woman.

Nothing else in their comments have any basis. If customers what low quality, inexpensive products, we are happy to refer them elsewhere.

I met with Mr. Gottschalk, who seemed amiable enough, although he arrived late. I had set the appointment at a home show a couple of weeks prior. I knew which product I wanted before he arrived, so his presentation need not have been as long as he made it.

He explained what needed to be done (including a new oven / microwave) and tried to include extra drawers that I vetoed.

He presented me with a number, calculated on a piece of paper where he'd recorded measurements. When I said I needed time to consider it, he scratched out the same-day discount (I expected that) and told me that the prices would be going up substantially within 2 weeks. He wrote a few things on a business card, pushed it toward me, and folded up the papers where he'd calculated the quote.

I have no written estimate, just a scrawl on the back of a business card that does not specify the scope of the work or the materials. He claims he will stand by it and that I should trust him because of the type of clients he's serviced!

I am appalled.

It is important NOT to confuse this company with Kitchen Magic, Inc., based in Nazareth, Pa, (as opposed to Kitchen Magic Refacers, Inc. based in Gambrills Maryland) The two companies are completely unrelated.

Kitchen Magic Inc.

serves the states of PA, NJ, NY, CT, DE, MA, RI, and NH and can be found at www.KitchenMagic.com. Again, the companies have no affiliation, just unfortuantely similar names.