Margaret G Vxk
map-marker Saint Louis, Missouri

STAY AWAY from this poorly run company!!!!

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I signed up for a cooking class for 2 people at $60/person back in January ($120.00 total). I received receipt of payment but no notifications from that date on. When I looked to remind myself when the class was, it turns out it was one week prior. When I called to inquire why no notifications were sent and see if I could reschedule or get some money back, I was rudely told that there was absolutely nothing that could be done. Most companies would have offered something or at least cared to know if there was a personal situation ( which there was) that possibly interfered with the class date. There was no problem taking my money, but a big problem with customer service! DO NOT sign up for anything with these people.
View full review
Loss:
$120
Pros:
  • Ease of ordering
Cons:
  • Lack of communication and customer service
Reason of review:
No communication

Preferred solution: Let the company propose a solution

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