Exceptional Service

We went to the Brampton location for a second time as we like the service and the products so much. Geoffrey was professional and very helpful. He took the time to find out what we were looking for and provided us with advice and what products would be better for our project. It is unfortunate that others may have had a bad experience however the couple of times that we have been there we have had no issues. We didn't feel rushed or pressured into buying anything and we given ample information to make our decision on the products that were chose. Thank you!!
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ID
#1229970 Review #1229970 is a subjective opinion of poster.
Location
Brampton, Ontario
Service
Kitchen Bath Depot Customer Care
Reason of review
Poor customer service

Other Product Review

One of the worst company ' over priced and top of that poor customer service. If you dont beleive me then go to brampton stote and meet the ugle manager Aerff and ball head DM kak .kak kak
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ID
#764618 Review #764618 is a subjective opinion of poster.
Location
Brampton, Ontario
Reason of review
Poor customer service

Kitchen bath depot a joke

When i fist contacted them for a measurement and estimate it took them 3 weeks just to get back to me. Then when we had the installers out they had told me they got the wrong sized windows. after getting the correct sized windows in i thought everything would be smooth sailing.....but no......the seals broke on the windows (AWESOME ALSIDE WINDOWS) and when i contacted kitchen bath depot about getting them fixed they tol me i had to talk to alside.........beware of this shady company and avoid them at all costs........dont let them pull a fast one on you like they did to me
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ID
#227551 Review #227551 is a subjective opinion of poster.
Location
Denver, Colorado
New Reviewer

Treated rudely, designer was inept, showroom was a joke

I visited Kitchen and bath depot a few weeks ago and have never been treated so horribly in my entire life. I was drawn in by their low prices and it is apparent to me now why their prices are so low. No one there, including the so called designer, had a clue what they were doing. I wouldn't recommend this company to my worst enemy. It seemed that they were too concerned about sales already made than trying to work with me. Especially the one woman who said she had been in the business for over 10 years and claimed to be some sort of professor or something........if I could only warn her students. Jeez what a joke she was!!! Stay away!!!!!
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ID
#137574 Review #137574 is a subjective opinion of poster.
Location
Reston, Virginia

Great Work - Kitchen and Bath Depot

My remodeling experience with the Kitchen and Bath Depot was very positive. I was pleased with the level of professionalism. They understood what I wanted in a kitchen and were able to design the perfect space. Their selection of cabinets and counter tops was also good. They worked within my budget and timeline to create a beautiful kitchen. If I had to do it again, thank God I don't, I would certainly use the people at the Kitchen and Bath Depot. If you are unsure and need more positive reinforcement just call them. There website also offered some good information.
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ID
#135743 Review #135743 is a subjective opinion of poster.
Location
Baltimore, Maryland

Fantastic Experience - Kitchen and Bath Depot

My remodeling experience with the Kitchen and Bath Depot was very positive. I was pleased with the level of professionalism. They understood what I wanted in a kitchen and were able to design the perfect space. Their selection of cabinets and counter tops was also good. They worked within my budget and timeline to create a beautiful kitchen. If I had to do it again, thank God I don't, I would certainly use the people at the Kitchen and Bath Depot. If you are unsure and need more positive reinforcement just call them. There website also offered some good information.
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1 comment
#34887

I am truly surprised you have had a good experience. I have only heard bad ones. And anyways, any place you spend money these days you have to be sure, they will give you your monies worth.

:?

ID
#135014 Review #135014 is a subjective opinion of poster.
Location
Baltimore, Maryland
New Reviewer

Kitchen & Bath Depot, Inc - BEWARE!! of these sleazy individuals

We went to this remodeling and retail store for buying a few home improvement items before selling our home. We were SHOCKED by the attitude of these remodelers. They were rude, full of themselves and totally lacking in basic customer service. No one attended to us and then when we asked a man Rick there, he said he did not do bathrooms, although from the sounds of his computer he was watching some sleazy disgusting *** stuff. We might be old but we could still make out all the sounds coming from his computer. He refused to help us and was flirting with this other woman there - Adel, who finally helped us and said she did not do small sales since she was on commision. It was not a good experience.
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3 comments
#33242

:grin

Check your spelling dude!! And who is dumb enough to believe so many great comments on the same day. LOL!!!

#33047

Wow! I have to agree with the previous post.

My wife and I were very pleased with the design and work of the Kitchen and Bath Depot. They were a pleasure to work with and I would recommend them to anyone.

#33028

I totally disagree with what has been stated by this one customer. You do not survive in business for over twenty years by doing shotty work.

I was turned on to the Kitchen and Bath Depot by a friend and have recommended them to numerous people.

All of which have been satisfied. I am sorry about your experience, but I can truly say that they are a very professional organization and I would again recommend them to anyone.

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ID
#133217 Review #133217 is a subjective opinion of poster.
Location
Fairfax, Virginia

Kitchen & Bath Depot, Inc - BEWARE!! of these sleazy individuals

We went to this remodeling and retail store for buying a few home improvement items before selling our home. We were SHOCKED by the attitude of these remodelers. They were rude, full of themselves and totally lacking in basic customer service. No one attended to us and then when we asked a man Rick there, he said he did not do bathrooms, although from the sounds of his computer he was watching some sleazy disgusting *** stuff. We might be old but we could still make out all the sounds coming from his computer. He refused to help us and was flirting with this other woman there - Adel, who finally helped us and said she did not do small sales since she was on commision. It was not a good experience.
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ID
#133216 Review #133216 is a subjective opinion of poster.
Location
Fairfax, Virginia
New Reviewer

KITCHEN & BATH DEPOT SUCKS!!! PATHETIC

I recently got some work done from a construction and remodeling company out of Rockville, MD. They were the worst ever. No customer service, rude staff and terrible attitude. The prices were low but then more than made up for by incompetence and terrible basic service. We ordered cabinets. They were not measured properly by one mr. Rick Petro then all the wrong parts came in. The pieces that came in were not all at one time as well. It was a horrible experience. DO NOT GO THERE EVER. The company is called Kitchen & Bath Depot, Inc. at 11637 Boiling Brook Parkway, Rockville MD
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1 comment
#31923

OH WOW!! I have been here and i agree, the vilest work place ethics ever.

And i have heard it hires illegals and the owner is very greedy!!

I know a few friends who have had work done from them and they were not happy at all. :cry

ID
#133213 Review #133213 is a subjective opinion of poster.
Location
Fairfax, Virginia
New Reviewer

Kitchen & Bath Depot ONLY DOES SUBSTANDARD WORK

I had some work done on my kitchen a week ago and was totally appalled by the contractors that we hired in Rockville, MD. Very unprofessional, sleazy and performed substandard work. We had been given a start date, that kept getting pushed back due to some wrong items for cabinetry being ordered. It was one mishap after another. What should have taken 3 weeks took 3 months. The staff is incompetent and the service is poor. The prices are good but are made up by the poor service and bad attitude of the staff. DO NOT hire them, PLEASE. It is going to end up a DISASTER!!!!
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ID
#132315 Review #132315 is a subjective opinion of poster.
Location
Fairfax, Virginia
Loss
$25000

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