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I bought a record and it arrived incomplete

2.5
KISS Official Store - I bought a record and it arrived incomplete
KISS Official Store - I bought a record and it arrived incomplete
KISS Official Store - I bought a record and it arrived incomplete
KISS Official Store - I bought a record and it arrived incomplete
KISS Official Store - I bought a record and it arrived incomplete
KISS Official Store - I bought a record and it arrived incomplete
Original review updated by user Jan 16, 2023
I bought the Alive II limited edition color 45th anniversary record -- a double LP, and it arrived with two of the disc 2, but no disc 1 - a manufacturing defect. I'm a collector, so I really wanted the right record, that's why I bought it as soon as it was released,...
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#4299932 Review #4299932 is a subjective opinion of poster.
Pros
  • Products
Loss
$125
Preferred solution
I want to receive the record I bought.

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Verified Reviewer New Reviewer

Worst service ever - Sending wrong items and dont even respond

1.0
KISS Official Store - Worst service ever - Sending wrong items and dont even respond
Last year I ordered a collector award from the company. The frame arrived with the wrong image on it so its totally useless and worthless. I filed complain but they never even responded until last week. Then they accused me I bought the item from somebody else even I have credit card receipt and they are the only company on the planet that sells those items. Afterwards I never got any response anymore. Also they charge for custom taxes even I had to pay those taxes again to UPS since they never claimed them to UPS

User's recommendation: Dont buy there.

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#3928890 Review #3928890 is a subjective opinion of poster.
Loss
$270
Preferred solution
Full refund

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