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Kismile

Kismile

kismile.com
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What is your customer experience with Kismile?

Kismile Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Overall sentiment is negative with low customer satisfaction; recent recommendations urge avoiding the company and reviewers cite poor customer service, limited product diversity, and high prices.

Positive Feedback

No consistent positives appear in Kismile reviews; few customers report satisfactory outcomes.

Negative Feedback / Risk Areas

  • Repeated issues with returns and refunds and unresponsive customer service.
  • High price level compared to expectations.
  • Multiple Kismile customer complaints about unclear return procedures and phone support.

Key Takeaways for Future Customers

  • Check Kismile reviews and confirm refund steps before buying.
  • Document communications if you need a return and be wary of subscriptions, auto-ship, or membership commitments.
View full overview ›

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Return of item purchased

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AI Highlights
  • - Wrong drain type on ice maker.
  • - Refund steps via email don't work and invoices not received.
  • - The reviewer intends to report the company to the BBB.

i ordered an ice maker and it does has the wrong drain type. I have been trying to return the item for over a week and cannot get any help.

They sent me an email stating what i needed to do to start a refund and it does not work and i keep emailing them and they say they didnt get the invoice or they give me the same response on how to return(which does not work, there is not dropdown box to start a refund.

i called the #661.435.8826 listed on their website, i spoke to Sharon today and she advised that they just answer phones for them in the states and do not handle returns and i needed to email them, which i have done for a week now. i am going to report them to the Better Business Bureau

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User's recommendation: run from this company as fast as you can, horrible customer service

View full review

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