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on February the 9th 2017 my partner answered the door. I was asleep as I work at night and was awakened by laughter and the starting and stopping of a machine. when I opened the bedroom door there's this guy waving I said martin has dementia so he's not going to remember anything you have told him so you wasted your time.he laughed and said no I didn't I told him to pack it up buttercup. I went back to bed to sleep before work. when I got up...
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Anonymous

Anonymous Sorry to hear but now you'll get the Company song and dance or dog and pony show. they are not responsible. should be no problem for you they have a program to help,
good...

Anonymous

Anonymous You can get his money back! Per their own website, they have what is called the "Golden Ager/Disabled Consumer Cancellation Procedure". Basically, any consumer that is 67 yea...

1.0
I didn't like
  • Sales practice
  • Lies and deception
  • Fraud
#1010246
I have owned a kerby for over ten years and always had someone come to my home to services it I was disgusted to find out today in order to have my hover serviced it has to be picked up by courier taken away and I have to do without for five days no replacement no one even bothered to to let me and others in the south of Ireland that we didn't have a rep here anymore for the price we paid for these machines the service is *** and unacceptable...
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TheKirbyCompany2015

TheKirbyCompany2015 Hello. We’re so sorry to hear about your frustrations. Would you please private message with us your telephone number and home address? We’d like to give you a call to gather...

1.0
I didn't like
  • No attempt at resolve
#1007847
The sales pitch in every negative review seems to be the same and the price points are all outrageous and range from $1300-$3600. Needless to say these traveling charlatans should be flogged for enabling a trash company like Kirby (which btw belongs to Berkshire Hathaway). Hence why this garbage company does not go out of business. Kirby vacuums are a complete scam no matter how you look at it. There is a reason no big box store will take these...
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Anonymous

Anonymous same old B*** S*** from the company.

TheKirbyCompany2015

TheKirbyCompany2015 Hello. We were disappointed to read your post. Even though The Kirby Company is not a party to the agreements between the salespeople or “dealers” that were at your home and ...

#999954

Other product Review

#673271
5.0
Anyone who does not buy a kirby is an ***. By the way, kirbys on the Internet for sale are used and have missing parts and are used. You can buy anything on the Internet used for a cheaper price. Enjoy getting screwed.
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positive experience Review

#664739
4.5
Great product and my salesman is great!!!!
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carpet cleaning Review

#648935
this company I made an appointment for them to come out and do a free carpet cleaning once I told him that I was renting to own they refused to clean my carpet this is discrimination! I own my own cleaning business I was a potential customer smh
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Kirby Vacuum Review

#648001
Selling Kirby vacuums. Lol what a laugh. I mean seriously say it slowly... Selling. Kirby. Vacuums. Hahaha what a joke.
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worst job that anyone could have the misfortune of coming across Sales Representative (Former Employee), Sacramento, CA – January 24, 2017 Pros: Lunch sometimes, sometimes dropped off at home Cons: Long hours, no breaks, no pay, illegal work My boyfriend worked for this company for an entire month on the promise of good pay and a safe work environment. This ended up not being the case as once the third day came around he started being forced to...
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TheKirbyCompany2015

TheKirbyCompany2015 Hello. We were disheartened to read your post. It appears that your boyfriend was affiliated with an authorized, independently owned and operated distributorship of Kirby prod...

#996941
Kirby Rep by the name of Alex in the Canton MS came to my mom's house, did a demo and asked my mom to keep the equipment for a few days so the young guy with her could get a commission. She stated she would return two days later to pick-up the unit. Two weeks has now passed and unit still not picked up nor have we been able to reach Alex and JD Assoicates. My mother now have a bill through some finance company stating she have to pay $2398 with...
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TheKirbyCompany2015

TheKirbyCompany2015 Hello. We were disheartened to read your post about individuals who may be affiliated with an independently owned and operated distributorship of Kirby products. While The Ki...

#996783
Do not work for KIRBY VACUUM. It's a SCAM! Did everything the boss said. Worked 64 hours, sold 2 and received no pay. Do not fall for their ads of making thousands of dollars. It is the farthest thing from the truth. They are taking advantage of people.
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TheKirbyCompany2015

TheKirbyCompany2015 Hello. We were disheartened to read your post. It appears that you were affiliated with an authorized, independently owned and operated distributorship of Kirby products as an...

Anonymous

Anonymous Do you mind sharing which distributorship this was so that others reading this can avoid them? What excuse were you given for not receiving any pay? I think you need to file a...

1.0
#994803
DON"T DO IT! I am so pissed at them. I got the Kirby on 10-18-16. Call them 10-19-16 to return it and Andrew answered the phone became very rude to me. So, Shawn, one of the owners got on the phone. I told him that I was very happy with my sales team that night but I found the vac way cheaper online refurbish. He went into this this whole back story of him being a military man and people who stole 5 off his truck years ago when he first got...
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Anonymous

Anonymous The fact he tried to emotionally blackmail and guilt trip you into keeping the vacuum says a lot about his character.

Anonymous

Anonymous We here at The Kirby Company were so sorry to hear of your experience with an independently owned and operated distributorship of Kirby products. Even though The Kirby Company...

1.4
I didn't like
  • Staff
#983836
The Kirby Company came to me and try to sell me a Kirby vacuum on the December 13th I have a learning disability and they push their way through when it leave the only way to get them to leave my house is to buy a vacuum they took my other two vacuums and I'm making payments on them they were supposed to ship them back and within 10 to 7 business days did they know so now I'm paying on to vacuums given this company is scamming people all they...
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TheKirbyCompany2015

TheKirbyCompany2015 We were disappointed to read your post about your experience with an independently owned and operated distributorship of Kirby products. Even though The Kirby Company is not a...

Anonymous

Anonymous As soon as they pushed their way in, you should have called the police. Instead of buying an expensive, overpriced vacuum to get them to leave, you should have called the pol...

1.0
#983135
Coming from Fayetteville, NC making a long story short, Kirby vacuums has a very predatory, and deceptive way in recruiting distributors. First off, the ad on Craigslist called for General Labor, with a weekly salary of $525 - $1,800 a week. Which should've been the first red flag, was that the ad was very vague. I called for additional info, and likewise, the answers I was given were also vague. All she said was that it was between janitorial -...
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TheKirbyCompany2015

TheKirbyCompany2015 Hello. We were disappointed to read your post. As a bit of background, The Kirby Company manufactures high-quality, home cleaning systems, which it markets exclusively to aut...

Anonymous

Anonymous You are either an employee or a 1099 independent contractor and not a mixture of both that only benefits the company. I would report them to the IRS for their violations of in...

1.0
I liked
  • Getting a valueable lesson
I didn't like
  • Lies and deception
They never told us where they were based at and was in a rush to get the money. The person talking to us ask us very personal questions that were not related to the sales. When process of showing us how the vacuum worked was very messy ( Which also took a lot of time to clean up ) and the vacuum looked like its been used more than twice like a lot more. Also he wasn't dressed professional or any work related logo. What also questioned me was why...
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TheKirbyCompany2015

TheKirbyCompany2015 We were disheartened to read your message about individuals who may be affiliated with an independently owned and operated distributorship of Kirby products. While The Kirby C...

2.3
I liked
  • Good product
I didn't like
  • High pressure sales