Tanean S

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Resolved: Worst experience wcer

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Kinsley Armelle - Worst experience wcer
Updated by user Jun 06, 2023

I received a full refund for the items returned on 6/6/23.

Original review Jun 03, 2023
I ordered several pieces for mothers day gifts for myself and my daughter. Immediately upon opening I knew mine was flawed/damaged.

I have been trying to get the company to resolve this issue since 5/14. The only time I receive a response is when I publicly post a complaint. I sent the pieces back and still do not have a refund or exchange. I want a refund at this point.

This is by far the worst company to deal with.

I have since filed a complaint with the BBB against the company. For the price of the pieces ($100+ for the 3 piece set I returned) I expected much much better service.
Buyer BEWARE!!
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  • Customer service poor quality control of pieces

Preferred solution: Full refund

User's recommendation: Shop elsewhere - worst customer service and pieces

1 comment


map-marker San Antonio, Texas

A ref or exchange

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Kinsley Armelle - A ref or exchange
No one will contact me you dont answer your phone! I want to talk to someone who wks there ! This getting ridiculous!!!
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User's recommendation: Be carefully l before you order !!!!

1 comment


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