New Reviewer

Doesn't pay vendors

On January 11, 2012, Mary at Kingwood Inn ordered $238.58 of supplies from my company. Despite repeated calls and emails they have refused to pay their invoice. The order was for 20 polyester bone colored shower curtains. Our warehouse promptly sent the order out - I believe the next day - but we never heard from Kingwood Inn again. Beware of this hotel. I will no longer do business with them because I assume they are having financial problems. They don't pay their bills and who knows what they do to their guests. Joe McDonald Adirondack Towels and Scrubs Milton, VT
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1 comment
#475628

Still have not received payment or any communications with Kingwood Inn.

ID
#309610 Review #309610 is a subjective opinion of poster.
Location
Washington, District Of Columbia
New Reviewer

Kingwood Inn booking agent Genares

Kingwood Inn in Gatlinburg, TN uses a reservation service through Genares. When I went to Kingwood Inn's website to reserve a room, I reserved a room at a higher rate for specific amenities (kitchenette with "fully equipped kitchen". When I arrived at Kingwood, not only did they not provide the amenities that I paid the higher rate for, they also did not refund the amount stating that their reservation website made the error and charged me their regular room rate. I will not stay at Kingwood Inn again. They do not honor the reservation booking agent provided on their own website.
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ID
#214271 Review #214271 is a subjective opinion of poster.
Location
Atlanta, Georgia

About

Summary

Kingwood Inn serves its customers in Gatlinburg, Tennessee. It was built for travelers who come to visit the beautiful Smoky Mountains in the area. The facilities of Kingwood Inn include TV with cable, sparkling heated outdoor pool, fireplaces in select rooms, sun deck and BBQ's, high speed wireless Internet, in-room microwave (most rooms), in-room refrigerator (all rooms), free bus parking (limited), at door trolley service, ice and vending machines, cottages, free coffee, connecting rooms , efficiency and oversized rooms and etc. All rates of Kingwood Inn are based on double occupancy per night, excluding weekends, holidays and special events on which the rates are slightly higher. All reservations must be done directly by calling.

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