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Kings Island

Kings Island Reviews

www.visitkingsisland.com
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Kings Island Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Kings Island has a 2.0 star rating from 3 customer reviews, with consumers mostly dissatisfied and a 100% unfavorable rating distribution. Pros noted include excellent customer service and fun rides; cons mention hostile working environment and harassment.

Key Takeaways for Future Customers

  • Read Kings Island reviews for recurring issues before buying tickets.
  • Expect challenges contacting customer service and delays on refunds.
  • Rides are enjoyable and price level is medium; look for discounts and special offers.

Negative Feedback / Risk Areas

  • Frequent customer complaints about no answer, no callback, and poor phone support.
  • Refunds denied or referred to the website instead of guest relations.
  • Employee reports of hostile work environment and alleged retaliation.

Positive Feedback

Reviewers value customer service in some cases, enjoy the rides, and note discounts and a medium price level; recent recommendation rating is A.

View full overview ›

Media from reviews

Kings Island - Hit and run in parking lot
Kings Island - Mistake selecting date
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Show reviews that mention
refund service website date default ticket trouble mistake sorry hit
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Fidel D Mme
map-marker Detroit, Michigan

Want to ask if they open tomorrow Tuesday

Contacted the company first

The reviewer tried to contact the company before posting this review.

They told me to visit the website when I need some information; they never picked up. The service is lousy.

Preferred solution: I have season tickets that I would like to use but the website said you guys are closed until Friday

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Andrea F Abb
map-marker New Albany, Ohio

Hit and run in parking lot

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contacted the company first

The reviewer tried to contact the company before posting this review.

Kings Island - Hit and run in parking lot

No one answered our call or has tried to call us back. We waited on the phone line for a while and figured someone would reach out but no one has.

Loss:
$2000

Preferred solution: Photos of who hit my car

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SM Rahat I

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dunbar, West Virginia

Mistake selecting date

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - First-time Kings Island ticket buyer, date defaulted to April 18.
  • - They want to change to April 19 or get a refund.
Kings Island - Mistake selecting date

This is my first time ever navigating and buying a ticket for kings island. I did not realize I have to select specific date when I am going so by default, I bought for 18th April instead of 19th april.

Is there anyway I can change my date to 19th or get a refund? if not what else I can do?

Thank you for your time and sorry for the trouble.

Pros:
  • Rides are fun
  • And excellent customer service
Cons:
  • I do not know

Preferred solution: Changing dates

View full review
Clarise Fig

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Denied

Contacted the company first

The reviewer tried to contact the company before posting this review.

I'm trying to reach customer service for refund because guest relations would not help they refered me to the website when purchase was wrong

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Anonymous
map-marker Cincinnati, Ohio

Death

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Holiday shop is the one that is a problem for a while since I have to go through a lot 7AM in my feed

User's recommendation: A

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Scott D Lkh
map-marker Mason, Ohio

Feedback

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AI Highlights
  • - Employed over ten years.
  • - Fired for refusing to repudiate a discussion list.
  • - Alleges internal rules and whistleblower violations; HR unresponsive.

I was an employee for over TEN YEARS! I created a list for discussion, to share with others, but I was ordered to repudiate this list.

I refused. They fired me, violating their own internal rules, state laws, and federal whistle-blower laws. I was requested to return to discuss this list but I was met by Warren County, Ohio cops who implied that I was trespassing.

They almost pulled guns on me!!!. I have ALSO contacted Numan Resources to have somebody reply but they haven't...

These people need help...!!!

If anybody wants to contact me:

ScottDDeutsch@***.com

Loss:
$20
Cons:
  • Hostile working environment harassment bullying threats etc

Preferred solution: Consent decrees, imprisoned thuggish employees, and possibly some dead people to ensure this can't occur ever again!

View full review

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