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Junior Reviewer

32 ct (2 pkgs of 16 rolls) from Costco

We had Hawaiian Sweet Rolls over Thanksgiving that a guest brought for potluck and they were delightful and delicious with just a hint of sweetness which is what makes them stand out from most other rolls. Thanksgiving came and went and so did the sweet rolls and while shopping at Costco, saw a double pack of 32 rolls total. Bingo! A disappointment because the rolls sold via Costco did not taste the same in that rolls were totally missing that hint of sweetness. We must have gone through half a package thinking and hoping for the sweet taste to appear. Nope, nothing. We contacted the Kings Hawaiian company as they are located in the local area sort of. None of us wanted to eat the remainder of the rolls because they were missing that light sweetness. Kings Hawaiian said they would send coupons to make up for the cost. The 2 coupons they sent only for $1 off towards purchases. They said rolls were all made from the same recipe which may be true but something is off in their automated system that probably needs to be re-calculated so it measures the correct amount of sugar (?) to add. Makes me wary of future purchases because we love that hint of sweet and if its missing, its just a regular ole roll like any other roll.
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ID
#1770442 Review #1770442 is a subjective opinion of poster.
Product
Kings Hawaiian Sweet Bread Roll
Pros
  • Good when good
  • Good quality
Cons
  • Inconsistent quality control
Reason of review
Not as described/ advertised
Loss
$7
Preferred solution
Full refund

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