New Reviewer

Beware of KingRay H.K. INT, CO, LTD!

Beware of KingRay H.K. INT, CO, LTD overseas in China. I live in the U.S. and have read some of the bad reviews of these guys. It's true, they are a horrible company to deal with. They claim that their factories can make a product like you want them to, but it doesn't work out that way and it is impossible to get a refund and get your money back. We dealt with them for a long time until we finally realized that they were not an honest company and that they never intended to give us what we wanted. We have been trying to contact them for weeks now and we get no reply. Don't do business with KingRay. You'll be sorry.
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ID
#179799 Review #179799 is a subjective opinion of poster.
Location
Danville, California
New Reviewer

KingRay H.K., INT, CO, LTD ARE LIARS!

If you are planning on finding a company to manufacture your product line, don't even think about using KingRay H.K. INT, CO, LTD from China. I read another review where someone said the same thing. They are less than ethical, to say the least. We tried to order a product line from them and were continually put off and told that the order would eventually be ready, and not to worry. Months later we have still not received our product and they kept our money, just like the other review I read. I feel helpless because they are in another country and there is nothing I can do, so I'm going to post reviews to let other people know not to use KingRay from China for you importing/exporting needs. What they do is promise you a product and then keep your money. All communication after that is cut off and there is nothing you can do about it. Keep away from this company. They are *** artists and frauds. THEY WILL LIE TO YOU AND STEAL YOUR MONEY!!! Kristin San Francisco, CA
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ID
#179760 Review #179760 is a subjective opinion of poster.
Location
Danville, California
New Reviewer

KingRay INT, CO Screwed Us

Are you searching for an overseas manufacturer for your bags or other outdoor products? I do hope you find what you're looking for, but whatever you do, DO NOT USE KINGRAY H.K. INT CO, LTD from China. As of today's date, we have been screwed royally by them. Over a year ago my wife decided to start her own line of bags, and after creating five dynamic designs she researched some overseas manufacturers and settled on KingRay to produce her bags. What a mistake. It has almost been a year and we have no bags and have paid them more than $2,000 USD and have been given nothing in return. They promised they could do the bags just like the designs we sent in, but that was a lie too. Every time we'd send an e-mail voicing our concerns, all we kept hearing in reply was, "Please, don't worry, it will be fine." Well, it was not fine. A few weeks ago we finally asked for our money back, but the salesperson we had been dealing with for months would not answer us back for days. Finally, a manager answered back saying that this man had been fired for dishonesty and for stealing customer information. Are you kidding me? For nearly a year we had been dealing with some sort of *** artist on staff? So I kindly thanked this woman and said, "In light of the circumstances I believe we would just like a refund." KingRay's solution was to take out $700 of "materials" they had used already and refund us the remaining $1,300. "But we didn't get anything for our $700 and months of waiting," I told her. They didn't care. So apparently I spent $700 on materials that they kept for themselves, and even after dealing with a dishonest representative for months KingRay did not want to lose any money. That's like going to a restaurant and finding a cockroach in your steak before you even take a *** and having the waiter take it away and charging you for half of it because they had to cook it. Good companies know that if they make a mistake, THEY FIX IT. They don't keep your materials and your money. But that's not the end. Since then I have repeatedly asked when we will receive our $1,300 and I got a response saying "Please don't worry. We don't have U.S. dollars in our bank right now. Give us some time." Since then I have asked three times for a date when we can expect the refund and I have been ignored. I fear this company is trying to take us for everything we have and give us nothing in return. If you want to manufacturer your product, best of luck to you. If you choose to use KingRay H.K. INT CO., LTD, you are playing Russian roulette and you will probably lose all your money. You've been warned. They are horrible!
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ID
#179055 Review #179055 is a subjective opinion of poster.
Location
Danville, California

About

Kingray Warranty
Kingray's' contact details are set out in clause 2.7. This warranty statement only applies to products purchased in Australia. Please contact The User's local GME distributor for products sold outside of Australia. The User of company services are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. The User of Website are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Subject to Kingray's' obligations under clause 1.2, Website will at Company's option, either repair or replace goods which The Company are satisfied are defective. www.kingray.net.au warrant any replacement parts for the remainder of the period of warranty for the goods into which they are incorporated. Website agree to re-repair or replace (at Company's option) any materials or workmanship which Kingray are satisfied are defective.
To read more: https://www.kingray.net.au/warranty-statement.aspx
Kingray Privacy Policy
The kinds of personal information that The Company may collect and hold includes, but is not limited to, The User's name , date of birth, telephone number, street address, postal address, email address, financial information, including The Client's credit card information and website address. Website may automatically collect technical information from which The Customer cannot be identified when The Client connect to Company's websites or use Kingray's' services. An example is the domain name of another website from which The User linked to one of Company's websites. Kingray collect this information to help The Company with identifying users' browsing preferences in order to improve how www.kingray.net.au provide information to users. Anonymous or generic information from which The Client cannot be personally identified is not personal information and is therefore outside the scope of this Privacy Policy.
To read more: https://www.kingray.net.au/privacy-policy.aspx
Kingray FAQ
User selectable, will make The Customer's voice unintelligible to others not using the same scrambler technology, providing a new level of privacy. A. Selcall (selective calling) is a type of squelch protocol used in radio communications systems, in which transmissions include a brief burst of sequential audio tones. Receivers that are set to respond to the transmitted tone sequence will open their squelch, while others will remain muted. Selcall uses the transmission of audio tones that are recognisable to receivers fitted with a compatible decoder. A. Identifies interference caused by strong local signals on adjacent channels and prevents these from opening The User's squelch control. Also minimises distortion of reception by fine tuning the receiver frequency to match that of the incoming signal. A unique GME feature that is critical to the optimum performance of 80 channel radios ensuring that incoming signals remain interference free, clear, and undistorted, even if they are slightly off frequency.
To read more: https://www.kingray.net.au/faqs.aspx
Summary

Kingray is an Australian company that was founded by Ted Dunn, an enterprising young engineer. It was started over 50 years ago. Kingray specializes in radio communication equipment. The company designs and manufactures such products as Entertainment Systems, Antennas, Masthead Amplifiers, Distribution Amplifiers, Splitter Amplifiers, Kingray Professional, Modulators DSB, Diplexers, Filters, Sync Generator, Power Supplies Injectors, Mobile TV and Antennas TV/AM/FM, etc. Since early 1970's Kingray has been at the vanguard of marine electronics. Marine products include the world's first VHF radio with totally integrated direct dial telephone facility, the compact size COSPAS/SARSAT compatible EPIRBs and the GR series of marine stereos. The company has a number of locations, Australian Sydney, Melbourne, Adelaide, Perth, Brisbane, and Auckland as well as international.

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