King Pools Review

1.0
Ron King and company are crooks. Sad that they rip off their own community. 75k and nothing but nightmares with them. Now the pool is not even 2 years old and it is falling down the hill. They have done nothing and the worst part is they don't care. Buyer BEWARE!!! Worst company I have ever dealt with and its still not over!
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#1824602

Can't believe they are still in business. Gus Krause

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ID
#698810 Review #698810 is a subjective opinion of poster.
Location
Midlothian, Texas
Reason of review
Bad quality

King Pools - Pool Construction Review

Our neighbors are putting in a pool with this company. Ron was supposed to be bringing in a small bobcat to finally start working on our neighbors Pool. He and his crew showed up with the larger instead. We were well aware that they would most likely need to drive on our side of the yard. No issue, but seeing as they didn't bring the right equipment they thought they could just come and start trying to take our fence down. When I confronted Ron and told him that we didn't own this house and are renting and it was not Ok for him to take the fence down. He became irate and told me to "Shut the *** up and go back inside". Ron was in the wrong to begin with. He thought he would be sneaky and bring the bigger bobcat instead of the smaller one and when it wouldn't fit, he thought it was acceptable to go on others property and start shaking on our fence to try and force the Bobcat through. I absolutely do not recommend this company. They are rude and very disrespectful.
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#494494 Review #494494 is a subjective opinion of poster.
Location
Richardson, Texas
New Reviewer

KING POOLS in Midlothian, Texas NO ETHICS

I called King Pools to obtain pricing information for a pool cleaner tune-up. I spoke with a sales rep by the name of Jamie who told us to bring the cleaner in and they could look at it and give us a price on the tune-up. I resisted bringing it in at first because I wanted to know a price but she promised to call before ordering parts or making any repairs. Jamie informed me she would call the next day to let me know what the cost would be. She never called so I waited until the 4th day and called them directly. I was informed a "mast" was broken, they already ordered the part, and it would cost $60 to fix it. I told Jamie I never authorized King Pools to fix any broken parts. She argued with me stating, "If your cleaner is broken you need to get it fixed". I asked to speak with the owner, Kim King, who told me the cleaner was broken and it needed to be fixed. She said the part they order was $60 and I needed to pay for it. I explained to Kim I never authorized them to fix anything, I simply wanted to know the cost of a tune-up, but she said I have to pay them for the part or they are going to keep my cleaner. I told Kim that I am not comfortable with them repairing my cleaner and based on their display of poor business ethics, I don't want to do business with them. She said if I don't want to pay the $60, then I could come pick up my cleaner "as is". She informed me "as-is" is disassembled where they tore the cleaner apart to see what problems needed to be fixed. I informed her that was not satisfactory and I needed the cleaner put back together.
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7 comments
#1483581

King Pools put my pool in Waxahachie . They were the worst pool company , never was there when they said they would be.

Came home one afternoon from work and there was was a huge ditch down my driveway . I had know idea what was going on. They forgot to run the gas line to the hot tub .

LOLI do not know how they are still in business. If you use them expect a circus and tons of issues.

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0 0
#1022355

To anyone that thinks that the negative feedback is not real, all I have to say is go ahead and don't take the warning. Have a pool built by the biggest crooks in this town and good luck to you!!

Maybe you too can be out thousands of thousands of dollars and left with a nightmare!

Then you can determine if it's fake! Good luck!!!!

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3 1
#725133

Thank you for sharing your experience. It seems like everyone in Midlothian has had a negative issue with "The King Family" and King Pools. Just shady people and an even worse company.

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3 2
#930622
@PissedConsumer725133

Sounds like all this is made up. We do people place these review and never place their names? I would like to speak to the person about it.

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1 1
#930745
@PissedConsumer930622

Richard,

Here's the reason people don't post their names online. Within 5 minutes of reading your post, I discovered you are married to Helen and you live at 4860 Monroe Drive Midlothian, Texas 76065.

Sincerely,

The Person Who Wrote the Original Post

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8 3
#1025875
@PissedConsumer930745

Hello,

I am looking for people that have had issues with the company. My 2 yr old pool is now sliding down my hill.

This is one of many issues and I need to take this to the next level as of course King Pools is doing nothing. Please let me know if you are interested in helping me get justice for this pool nightmare!

#725126

Bull, Why don't you put your name on this if it really happened?

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5 6
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ID
#319800 Review #319800 is a subjective opinion of poster.
Location
Dallas, Texas
Loss
$500

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