King O Rourke Cadillac
King O Rourke Cadillac Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
King O Rourke Cadillac has a 1.0 star rating from 1 review and overall sentiment is negative; the lone reviewer reports dissatisfaction and unresolved issues.
Positive Feedback
No positive feedback appears in the available King O Rourke Cadillac reviews.
Negative Feedback / Risk Areas
- Deposit not returned after promised vehicle fell through, raising concerns about refunds and billing practices.
- Credit was run despite the car reportedly not being secured, indicating poor communication and customer service.
Key Takeaways for Future Customers
- Confirm vehicle availability in writing before allowing a credit check.
- Request clear refund timelines for downpayments and document all communications.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
King O Rourke Cadillac has a 1.0 star rating from 1 review and overall sentiment is negative; the lone reviewer reports dissatisfaction and unresolved issues.
Positive Feedback
No positive feedback appears in the available King O Rourke Cadillac reviews.
Negative Feedback / Risk Areas
- Deposit not returned after promised vehicle fell through, raising concerns about refunds and billing practices.
- Credit was run despite the car reportedly not being secured, indicating poor communication and customer service.
Key Takeaways for Future Customers
- Confirm vehicle availability in writing before allowing a credit check.
- Request clear refund timelines for downpayments and document all communications.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Smithtown, New York
Dissatisfied customer
- - Down payment of $500 for a 2018 Cadillac CT6 at King O'Rourke, Smithtown.
- - Jim Rapp located a Black CT6; Howie said the car wasn't available.
I placed a downpayment on a 2018 Cadillac CT6 on November 12, 2018 at King Orourke dealership in Smithtown NY. I was contacted by a veteran salesman by the name Jim Rapp who stated that he located a Black CT6 PREMIUM LUXURY package 2018 for.
I went to dealership that evening, signed paperwork, left a $500 deposit and they ran my credit. The finance manager was Jen Barrios who ran my credit. Five days later the manager Howie called to inform me that he's sorry, we were not able to get ur vehicle. They assured me thst they had the car for me. I would have never let them run my credit otherwise.
Now, here it is November 26, 2018 and they have not given me back my downpayment.
This is absurd! I need to to someone in charge forthwith! My number is 631-948-****
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