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I have been a paying customer of Kinetico water for 9 months. I began my service at two houses in March of 2016. On the very first day of installation, both water coolers installed in my houses were the wrong units. Kinetico stated they would order the correct units...
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We purchased a whole house water softener and an under the counter RO system about 4 years ago. Expensive YES, worth it, NO. I thought I had made a good choice but after multiple service calls due to the "automatic" system jamming and our service technician blaming...
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1.3
I didn't like
  • Product performance
  • Repair service
#987980
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The Kinetico water softener that the Kinetico authorized dealer, J&S Plumbing Services, installed for us back in 2011 is constantly getting stuck either on or off. When it's stuck off, it doesn't work at all. When it's stuck on, it wastes tonnes of water and salt (more...
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Kinetico Filtration System Review

#1005817
2.4
How can Water filter go from $40 to $60 in 1 year have always bought your products salt included for 20 years plus
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Kinetico K5 Water Filtration System Review

#960036
3.2
Filters are too expensive and not readily available.
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Kinetico Water Softener Review

#854870
These water softener systems are the worse! We've had ours for 21 years and its never worked correctly. Take my advice, get a different system!
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Positive Experience Review

#628804
Hamilton Texas Kinetica has totally resolved our water problems in every way. We have farm animals, a large aquarium, plus our own personal use. It has been beyond our expectations.
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On December 6, I made an appointment for someone to come out to my house to do a repair. I described to the lady I spoke with the part I needed. On December 9, I called back and informed your Kinetico service department that I needed a salt grid. I was told that would...
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No complaints at all; this is the finest water I've ever experienced. I got one when I moved to Florida in an area where the water is known to need treatment. Kinetico cost a bit more to install than some other systems but was well worth it; it does not use electricity...
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Anonymous

Obvioustomost This is a sham review, darn near quotes the adds.

4.9
I liked
  • Efficiency of the unit
  • Delivery man
  • Water
#967222
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I work for the subcontractor whom maintains a radar site/air force base in King Salmon, Alaska which is remote. We have TTHM bi-products in the drinking water and Alaska pure water was the Kinetico representative in Alaska to install water treatment tanks, After wards,...
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Anonymous

DAVE NOT SURE WHERE YOU GOT YOUR INFO BUT I WORK FOR ALASKA PURE WATER PRODUCTS IN ANCHORAGE AND WE DID NOT INSTALL WATER TREATMENT EQUIPMENT FOR THE RADAR SITE/AIR FORCE BASE IN K...

#963735
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After paying a premium price for the system, you are only allowed to buy the filters from their dealers. They are literally 10 times the price of comparable water system filters but are almost identical and obviously cost no more for them to make than these other...
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Anonymous

CtrlFL kinetico water filtration worth the $7k hefty price?

Anonymous

Anonymous Ya, but you only have to replace it once a year. $35 once year for the best softner that barely uses salt is whiney. Period

Found a useful site for Kinetico repairs and parts DIY help DVD Kinetico spares can only be purchased through a registered Kinetico dealer. This does represent a problem inasmuch that sometimes you are at the mercy of your local supplier. Kinetico have a policy of...
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Anonymous

Anonymous We had a kinetico water softener but could not afford the 130 monthly service. When we tried to buy a filter and replace it ourselves, the local plumbing outfit that handles ...

Anonymous

Anonymous I have run across the same thing. Service call $140 and $30 every 15 min.

I spent $3500 + for a Kinetico waer softner. I have never had iron with my other unit, however with this unit everythink that touches water is iron. I contacted you once before and you sent the same people that installed it in Inverness, FL He tests the water, says...
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Anonymous

Anonymous $3500? Wow, you got screwed royally. No water softener should cost even half that.

1.4
I didn't like
  • Customer service
  • Price
  • Product performance
#917170
Reply to reviews
I reviewed this web site before I bought my water treatment system for our home in Ocala, FL. I was pissed just looking at the reviews for ALL the water treatment companies. If we din't have so many iron issues with our water I would have just left it alone, but we...
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5.0
I liked
  • Efficiency of the unit
  • Water
  • Customer service
#914606
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