Kindred at Home
Kindred at Home Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.0 star rating based on 1 customer review; consumers are mostly dissatisfied and Kindred at Home reviews note billing issues and mixed care quality.
Positive Feedback
Quinn the PT was praised for effective in-person care when available.
Negative Feedback / Risk Areas
- Recurring complaints about double billing and Medicare being billed again.
- No email option to submit billing or insurance documents, making customer service hard to reach.
- Users cite unresolved Kindred at Home customer complaints about payment handling.
Key Takeaways for Future Customers
- Verify Medicare coverage and keep written proof before accepting services.
- Expect limited billing contact options; follow up persistently with billing and customer service.
- Clinical care may be good but confirm billing and insurance handling first.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.0 star rating based on 1 customer review; consumers are mostly dissatisfied and Kindred at Home reviews note billing issues and mixed care quality.
Positive Feedback
Quinn the PT was praised for effective in-person care when available.
Negative Feedback / Risk Areas
- Recurring complaints about double billing and Medicare being billed again.
- No email option to submit billing or insurance documents, making customer service hard to reach.
- Users cite unresolved Kindred at Home customer complaints about payment handling.
Key Takeaways for Future Customers
- Verify Medicare coverage and keep written proof before accepting services.
- Expect limited billing contact options; follow up persistently with billing and customer service.
- Clinical care may be good but confirm billing and insurance handling first.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kissimmee, Florida
They are trying to bill me for something they have already billed Medicare for.
- - Post-hip fracture intake was in March during COVID-19 PT planned 3x/wk.
- - Bills for visits Medicare paid; no billing emails only payment specialists.
I am a Registered Nurse who used to do Home Healthcare, so I know the routine. My post-hip fracture intake was done last March, so COVID-19 measures were in place.
PT was set up for 3 times a week. I have Medicare Part A, so it should have been covered 100%. All supervisory checks were over the phone, so were some PT appointments. Discharge was a 3-minute phone call, and now I am getting bills for the visits that Medicare has already paid.
Kind of sounds like fraud!!
But, of course there are no billing or insurance email addresses to communicate with- just payment specialists. Thank goodness I was able to move around and build up my own muscles, PT guy was great, but not worth paying twice.
- Quinn the pt was great when he could come
- No way to email them documents
- Kindred billing dept is trying to double bill me
Preferred solution: Update my insurance info and stop trying to double bill me
User's recommendation: Check your billing and insurance, they already got hit in 2016, looks like they didn't learn!
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Guys this person is not a registered nurse. If you look at her spelling and grammar style you will see that she did not make it past elementary school.
To get to medical school you need a high school or higher education. This she does not have. She is just pretending to be a nurse.
But to qualify for nursing school, you would have to write an essay. Her essay would disqualify her from medical school because she can hardly write.
She could have went to college years ago, and just wanted to get her information out there quickly. I'm sure she was angry and didn't think she was being graded on her informal review.
Her grammar, punctuation, and spelling were correct.