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Kinderkraft

Kinderkraft

kinderkraft.co.uk
What is your customer experience with Kinderkraft?

Kinderkraft Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Kinderkraft has a 1.4 star rating from 3 reviews with mostly dissatisfied customers; common mentions include delayed or missing refunds and wrong or damaged prams and strollers.

Key Takeaways for Future Customers

  • Read Kinderkraft reviews before buying; several customers report product damage on arrival.
  • Expect potential delays with refunds and limited responsiveness from customer service.
  • Price level is reported as high relative to product quality and offers.

Negative Feedback / Risk Areas

  • Frequent Kinderkraft customer complaints about missing refunds and slow replies.
  • Reports of wrong color deliveries, broken wheels, and repeated product failures.
  • Concerns about return handling, refunds, and warranty replacements.

Positive Feedback

There are no notable positive comments in recent reviews; recommendations include avoiding purchases until issues are resolved.

View full overview ›

Media from reviews

Kinderkraft - Regarding my order sent me the wrong pushchair
Kinderkraft - Absolutely rubbishKinderkraft - Absolutely rubbish - Image 2Kinderkraft - Absolutely rubbish - Image 3Kinderkraft - Absolutely rubbish - Image 4
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Show reviews that mention
Filter review
Bobby B Afv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Leonards-On-Sea, East Sussex

I am Freddy fumin angry and my 3 year toddler little girl is Bobby boiling . Bike left got stolen!! Will NEVER USE THIS SITE AGAIN! My littles girls birthday RUINED! Still haven’t received my refund

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AI Highlights
  • Bike was stolen.
  • They say they will never use this site again.
  • My little girl's birthday was ruined.
  • Refund has not been received.

I am Freddy fumin angry and my 3 year toddler little girl is Bobby boiling . Bike left got stolen!!

Will NEVER USE THIS SITE AGAIN!

My littles girls birthday RUINED! Still havent received my refund Happy *** birthday

Loss:
$60

Preferred solution: Full refund

User's recommendation: I’ll let you know when I get my refund

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Tanya P Wgy

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Regarding my order sent me the wrong pushchair

Kinderkraft - Regarding my order sent me the wrong pushchair
Contains 1 confidential file for company representatives

They sent me the wrong pram color. I am going on holiday on Monday and can't even ring customer service to sort it out. I ordered black and it came in beige.

Loss:
$119

Preferred solution: Deliver product or service ordered

View full review
Resolved
Sowjanya H

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stockholm Metropolitan Area, Stockholm

Resolved: Stroller damage

Contains 1 confidential file for company representatives
Updated by user Jul 24, 2024

Company fixed the issue and I have been provided with apology.

Original review updated Jul 08, 2024

One wheel of the stroller is damaged and it's not been 24 months since we purchased it. I would like to have it's replacement asap. Let me know if you need more information.

Preferred solution: Price reduction

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Kerri S Eep

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Absolutely rubbish

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Kinderkraft - Absolutely rubbish
Kinderkraft - Absolutely rubbish - Image 2
Kinderkraft - Absolutely rubbish - Image 3
Kinderkraft - Absolutely rubbish - Image 4
Contains 1 confidential file for company representatives

I bought a pushchair from kinder kraft didn't even have it for long then the wheel came off exchanged it for another one and that one came off too . would not recommend this company at all

Preferred solution: Full refund

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Kerri S Eep

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

3rd broken wheel

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AI Highlights
  • This is my second contact with you.
  • Pushchair wheel has come off with grandchild in it; I request a full refund or will contact trading standards.

Hi this is the 2nd time that i am writing to you now and i am not happy . My daughters babies pushchair wheek l has came off yet again and i an m fuming as my grandchild was in the pushchair again and could have been killed .

i am requesting a full refund or i am taking u to trading standards . thank you.

Loss:
$189
Cons:
  • Absolutely diabolical

Preferred solution: Full refund

User's recommendation: Do not buy from this company

View full review

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