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Kind Science

Kind Science

kindscience.com
What is your customer experience with Kind Science?

Kind Science Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Kind Science has 2.5 star rating based on 10 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Product is just ok.
    Cons: Customer service, Many people like me extra sensitive skin, Scam customer service.

  • Recent recommendations regarding this business are as follows: "If you buy one time, they have your credit card info and keep sending you product you did not order", "Do not buy this!", "No sensitive cannot use", "Don’t have any. I don’t want to do a video", "Try the product, I just have sensitive skin".

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Anonymous
map-marker Makawao, Hawaii

I received a package of Kind Science products I did not order

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Updated by user Nov 10, 2025

I received products I did not order, now I’m not there to send them back. What a scam I didn’t sign up for monthly orders???

Original review Nov 08, 2025

I received a box of Kind Science products that I did not order. As I am no longer at the address you sent it to what do you want me to do with the products?

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User's recommendation: If you buy one time, they have your credit card info and keep sending you product you did not order

Anonymous
map-marker Wallingford, Connecticut

I am very angry at this scam and want to earn others

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Sham sham sham. First, as soon as I placed the order I tried to cancel it.

I wanted to cancel because I realized I had been duped into signing up for a subscription.

Took forever to find a way to contact customer service. Even though I tried to cancel it immediately I was told that they cant stop the order once it is placed. What a crock. Cant get a return label either because its against their policy.

One of the products was missing according to the pamphlet listing the products.

I was told that I would have to pay extra for it because it doesnt come in the kit. Then why is it pictured there?

I truly cannot say enough bad things about this underhanded company. Im sure I will think of more as soon as I leave this review.

My advice is to stay away. Shame on you Ellen Degenerass

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User's recommendation: Stay far away as you can

Hatsue Yiq
map-marker Katy, Texas

Didn’t order items very good experience. Russell, the agent was very helpful: patient, good communication - again very helpful in answering questions and covering options we had!!

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Russell really helped us; answering questions and providing options - good listener. Russell was Good!!! Not rushed, he cared about us as customers.

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Anonymous
map-marker Shirley, New York

Cancel prescription

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I had canceled my prescription n I NO LONGER WANT IT SO JUST PUT MY MONEY BACK TO MY ACCOUNT (BANK) $108.00 I really wish I knew the womans name that took my call cause she should be reprimanded Im so disappointed n pissed

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Khadeejah Nhj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel my subscription

I love the product but I cant afford it with the economy. Im sorry. It doesnt fit into my budget anymore.

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User's recommendation: I think they will love it.

Anonymous
map-marker San Antonio, Texas

I broke out using your product

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I cancelled my subscription, but you sent me another package, and charged it to my credit card account

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User's recommendation: Try the product, I just have sensitive skin

Resolved
Nancy O Gen

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Wanted to cancel subscription; had me re-schedule subscription.

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Updated by user Jul 26, 2025

NOTHING has been resolved. You have TERRIBLE CUSTOMER SERVICE!Just call my cell and get this settled; I do have better things to do.612-636-****Nancy

Original review Jul 23, 2025

Listen to the word CANCEL; just cancel; no up-selling. NowIneed to get this new subscription canceled.

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Cons:
  • Customer service

Preferred solution: the subscription canceled

User's recommendation: be aware it is difficult to cancel.

Christine O Wlb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I'm very disappointed in the fact that they have not reached out to me, and after asking them to stop trying to get money out of my account, they still are trying. You can't talk to anyone cause no o.

I tried a promotion they had. I paid the amount at the time.

I didn't get all of the products I paid for. Without knowing,v they tried to take $90 the following month.

Again I have tried to contact them. Now what truly upsets me, is I only fell for the promotion because Ellen the talk show host was advertising the product.

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1 comment
Guest

I am having the same problem! They have charged me for product I have not ever received

Wiliam Tdv

To adjust my delivery item

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I dont understand why I must call every time I want to adjust the item that is being delivered. I think that is a highly unusual system of running your company.

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User's recommendation: Be prepared to have to make a phone call every time you want to adjust what is being delivered

Brenda L Mxv
map-marker Lincoln, Nebraska

Cancel subscription

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I can no longer afford this Kind Science subscription. It has not even been 30 days since I ordered.

I tried the chat to cancel, but then they want you to pay $5.00 to complete.

The phone # puts you on hold indefinitely! I wouldn't expect Ellen DeGeneres would be running this scam!

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Loss:
$70
Pros:
  • Product is just ok
Cons:
  • Scam customer service

Preferred solution: Full refund

User's recommendation: Do not buy this!

Nyree C Cgr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cranford, New Jersey

Cancel Kind Science

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I ordered and have to cancel. I have sensitive skin.

Also, I received the second order of Kind Science, which I gave to my niece. Good product; I just cannot use it.

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Loss:
$100
Cons:
  • Many people like me extra sensitive skin

Preferred solution: Full refund

User's recommendation: No sensitive cannot use

Loryn Ece
map-marker Albemarle, North Carolina

Did not order more unless a scam.

Sent a second set that I didnt order unless you had some kind of scam. Barely received first set.

Called for days. File a dispute with credit card company.

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Susan R Mpk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pompano Beach, Florida

Cancel subscription

I Have too much product and I dont use enough of Kind Science before the next shipment arrives.thanks

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User's recommendation: Don’t have any. I don’t want to do a video

Nancy O Gen

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to cancel subscription

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While talking to an agent, I had to keep putting in passcodes. I just want this issue resolved; it shouldn't be this hard!

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User's recommendation: be aware hard to cancel or talk to a person.

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