Unreliable

2.0
Totally unreliable Late for work No one to call early morning No FB update An essential service for airport workers, East Midlands gateway. ANOTHER COMPANY please take over and be reliable

User's recommendation: Learn to drive.

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#3816297 Review #3816297 is a subjective opinion of poster.
Location
Nottingham, England

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Disgusting driving

Hi Im a regular customer of the skylink Leicester to Derby. I got on the bus there was a female driver with blue headscarf on her head. I think she must be new as I hadnt seen her before. And hopefully I wont again her driving was dangerous she was very fast and heavy breaking. We were jolted back and forth also she hit every kerb and roundabout we went round. She almost jumped a red light. Ive never been so frightened in my life. So many other customers were complaining about her too. Who ever gave this woman a job needs to let her drive them I will never get on your bus again if she is driving it. I have always said that the skylink drivers are friendly helpful and good. I know times are hard I understand when buses are not running but to have such a bad driver driving a big bus with peoples lives in their hands the way she drives is beyond me. And I hope she doesnt cause a serious incident but she shouldnt be on the road.
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#3689335 Review #3689335 is a subjective opinion of poster.
Location
Loughborough, England

Blatant lies

1.2
Kinchbus - Blatant lies
Kinchbus - Blatant lies
Kinchbus - Blatant lies
Attempted to complain about an app issue to customer service and was told blatant lies by Ste a customer service rep claiming there were no complaints of issues like mine despite one look at posts they are tagged in or reviews on the AppStore shows that the app is constantly crashing and Ste continued to tell me that there was none despite clear screenshots of complaints not even two weeks ago. Used every opportunity to be a belligerent ***

User's recommendation: Run. Far.

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#3390974 Review #3390974 is a subjective opinion of poster.
Location
Long Eaton, England

Kinchbus - Skylink Bus Service Review from Kegworth, England

1.0
Due to my mistake thinking my senior citizens pass was valid from 9am i attempted to board a sky link bus in kegworth bound for east Midlands airport. The driver was extremely ignorent and sat with her head turned away from me looking out of the window.I offered to pay the fair but unfortunately i only had a 20 pound note.The driver refused to offer me any assistance and a 64 yr old disabled pensioner had to leave th bus having been embarrassed at my ordeal and walk the 3 miles to the airport. To sum up this ignorent driver should attend a customer service course as she had no idea how to deal with problems associated with assistance to the public,and because of this i shall no longer use skylink.
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#807167 Review #807167 is a subjective opinion of poster.
Location
Kegworth, England
Reason of review
Poor customer service

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